Business Process Analyst - 100% Onsite

Hayes Co.; Forney (TX); On-site; USD 56,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401K with company match

PTO and Holidays

Weekly Pay

Tuition Reimbursement

Job summary

Hayes Company is seeking a Business Process Analyst for 100% onsite work in Forney, TX. You will create and maintain process documentation (SOPs, flowcharts) and support continuous improvement initiatives.

Required: 1–3 years in Process Analysis / Operations, Bachelor’s degree, and proficiency with Visio/Lucidchart. Lean and change-management exposure are essential; ERP/WMS/CRM exposure is a plus.

Qualifications

• 1–3 years in Process Analysis / Operations.
• Proficiency with Visio/Lucidchart and strong writing skills.
• Lean concepts and change-management exposure.
• Nice to have ERP/WMS/CRM exposure; basic Excel/BI skills.

Responsibilities

• Develop and maintain current state process documentation (SOPs, flowcharts).
• Collaborate with departments to map workflows and improve processes.
• Monitor KPIs and drive continuous improvement across sites.
• Coordinate training and conduct regular process reviews.

Skills

Process analysis

Strong writing

Attention to detail

Education

Bachelor’s degree in Business Administration or Operations Management

Tools

Visio

Lucidchart

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Process Analyst - 100% Onsite

Full Time Office Forney, TX, US

Salary Range: $55,500.00 To $65,300.00 Annually

Position Summary:

The Business Process Analyst is responsible for creating business process documentation (SOP, Process Flow Charts, etc.) and analyzing business processes for continuous process improvement. The Business Process Analyst supports the Process Excellence team in ensuring that business processes align with the company’s overall strategy.

Essential Duties and Responsibilities:

• Develop and maintain current state process documentation, including flowcharts, standard operating procedures (SOPs), manuals, and training materials, ensuring consistency and accessibility of the knowledgebase library.
• Manage documentation version control and repository hygiene.
• Support Continuous Improvement events (Kaizen, 5S); track actions and quantify benefits under guidance.
• Collaborate with stakeholders across departments to map workflows and design optimized processes that enhance efficiency, reduce costs, and improve overall performance.
• Monitor the performance of implemented processes using key performance indicators (KPIs), addressing issues and making necessary adjustments.
• Coordinate training logistics and materials for rollouts; collect user feedback.
• Conduct regular process reviews to identify areas for continuous improvement and drive the standardization of processes across sites and shifts.

Required Qualifications:

• Bachelor’s degree in business administration, Operations Management, or a related field.
• 1 – 3 years in Process Analysis / Operations
• Proficiency with Visio/Lucidchart with strong writing and organization skills
• Working knowledge of Lean concepts with exposure to change management
• Nice to have: ERP/WMS/CRM exposure; basic Excel/BI (PowerBI/Tableau)

Physical Demands:

• Primarily desk-based work, involving sitting for extended periods and frequent use of a computer.
• Some standing, walking, and light lifting (up to 15 pounds) may be required during workshops or presentations.
• Office environment with frequent collaboration across departments.
• On-site visits to other company locations or facilities for process documentation, or to assess and implement process improvements.
• Fast-paced, requiring adaptability to shifting priorities and tight deadlines.

Travel Requirements:

• Occasional travel may be required for project work or site visits (up to 15% of the time).

Equipment / Software Used:

• Standard office equipment such as computers, phones, and printers.
• Process mapping and analysis software (e.g., Visio, LucidCharts, Microsoft Excel).
• Project Management software (MS. Project, CRM)

Benefits Offered:

• Medical/Dental/Vision Insurance- First of the month after 30 days of employment
• 401K with company match
• PTO and Holiday eligibility on the date of hire
• Weekly Pay
• Full Grant Tuition & Tuition Reimbursement

Hayes Company/Knight Swift Warehousing and Fulfillment is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.