Business Process Analyst

GDH; Little Rock (AR); On-site; USD 55,000 - 63,000; Full time

Job summary

GDH is seeking a Business Process Analyst to analyze, document, and enhance core business processes across enterprise functions. You will collaborate with business and IT stakeholders to evaluate workflows, gather requirements, and identify opportunities for operational improvements in a dynamic environment.

The role emphasizes process modeling, data-driven reporting, and cross-functional teamwork to drive efficiency, create procedures, and support continuous improvement initiatives on-site in

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Minimum 3 years of BPM analysis, mapping or requirements gathering.
• Experience importing, analyzing, and reporting data.
• Strong communication and documentation skills.
• Ability to work with cross-functional teams in a fast-paced environment.

Responsibilities

• Research and analyze existing processes to identify improvements.
• Gather, document, and validate requirements from stakeholders.
• Develop process maps and workflow documentation.
• Analyze data and prepare reports to support decisions.
• Identify inefficiencies and recommend solutions.
• Create and maintain operating procedures and documentation.
• Collaborate with business and IT teams on initiatives.
• Present findings and recommendations to stakeholders.
• Support continuous improvement by monitoring performance.
• Assist in executing process improvement projects aligned with goals.

Skills

Analytical thinking

Problem solving

Documentation

Cross-functional teamwork

Education

Bachelor's degree in Business Administration, Computer Science, Finance, MIS, or related field

Tools

Process modeling tools

Job description

Role Summary

The Business Process Analyst is responsible for analyzing, documenting, and enhancing key business processes that support enterprise functions. This role involves collaborating with both business and IT stakeholders to evaluate workflows, gather requirements, and identify opportunities for operational improvements. The position requires a proactive approach to developing recommendations that drive efficiency and streamline procedures within a dynamic environment.

Role Summary

The Business Process Analyst is responsible for analyzing, documenting, and enhancing key business processes that support enterprise functions. This role involves collaborating with both business and IT stakeholders to evaluate workflows, gather requirements, and identify opportunities for operational improvements. The position requires a proactive approach to developing recommendations that drive efficiency and streamline procedures within a dynamic environment.

Responsibilities

• Research and analyze existing business processes, workflows, and operational procedures to identify areas for improvement.
• Gather, document, and validate business and technical requirements from stakeholders.
• Develop process maps, workflow documentation, and process models to visualize current and future states.
• Analyze operational data and prepare reports, spreadsheets, graphs, and flowcharts to support decision-making.
• Identify process inefficiencies and recommend effective solutions for optimization.
• Create and maintain comprehensive operational procedures and documentation.
• Work collaboratively with business and IT teams to support process-related initiatives and implementations.
• Present findings, insights, and actionable recommendations to stakeholders to facilitate informed decisions.
• Support continuous improvement efforts by monitoring process performance and recommending adjustments as needed.
• Assist in developing and executing process improvement projects aligned with organizational goals.

Qualifications

• Bachelor's degree in Business Administration, Computer Science, Finance, Management Information Systems, or a related field.
• Equivalent professional experience may be considered.
• Minimum of 3 years of experience in business process analysis, process mapping, requirements gathering, or related methodologies.
• Proven ability to import, analyze, and interpret data for reporting and process documentation.
• Strong analytical, problem-solving, and documentation skills.
• Excellent communication skills with the ability to present complex information clearly.
• Adaptive to changing priorities and self-motivated to drive process improvements.
• Experience working with cross-functional teams and stakeholders.
• Ability to work effectively in a fast-paced, collaborative environment.
• Proficiency in process modeling and workflow tools.

Publishing Pay Range: $40.00 – $46.00 Hourly

This position is based in office and requires employee to work on-site.