Business Partner

Kforce Inc; Houston (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Kforce in the United States is seeking an experienced account strategist to define and execute client engagement plans within a growing portfolio. You will lead with our KWAY methodology, collaborate with Region Leaders and Account Managers, and drive opportunities from sourcing to close.

The role requires a Bachelor’s degree and 7+ years in staffing or professional services, with at least 50% travel to client sites. A hybrid work environment is offered with strong training and support.

Qualifications

• Bachelor’s degree and/or 7+ years of related product/business experience within the staffing industry and solutions or equivalent combination of education and experience required.
• Proven track record in client strategy development and revenue growth.

Responsibilities

• Define, document and execute comprehensive strategies for client engagement.
• Develop industry expertise within the assigned portfolio to enhance client service and solutions.
• Understand and document client key initiatives and priorities of clients to inform strategies.
• Establish and nurture relationships with key client stakeholders to strengthen collaboration and generate new business leads.
• Understand and protect our MSA/PSA.
• Develop a strong understanding of our Talent and Solution services to communicate value to clients.
• Lead Quarterly Reviews with Regional SVP and KCS Partners to evaluate progress and develop new strategies.
• Assist in defining revenue in HC and KCS targets quarterly.
• Guide and support sales associates on assigned accounts by leading through example.
• Monitor opportunities, requisitions, and KCS for continuous improvement.
• Engage in client development activities and marketing of candidates.

Skills

Client engagement

Strategic planning

Relationship building

CRM

Negotiation

Public speaking

Presentation skills

Cross-functional collaboration

Education

Bachelor’s degree

Tools

CRM software

MS Excel

Job description

Kforce is a solutions firm specializing in technology, finance & accounting, and professional staffing services. Each year, we help more than 30,000 people find work. We partner with more than 3,000 companies, including a significant majority of the Fortune 500, to find solutions for their talent, team and project needs.

At Kforce, we thrive on building lasting relationships and making a positive impact on the lives of all we serve. Our national network of 2,000+ associates support our ability to meet the needs of customers of all size.

We are proud of the culture we’ve created. Our people enjoy a hybrid work environment where flexibility and choice are empowered by trust and technology. Our office occasional approach gives Kforcers the ability to achieve high-performance levels while designing their best lives. Join the Kforce family and we will support you with expert training, innovative tools, and a team of great people. Together, we can achieve powerful results. At Kforce, We Love What We Do. We Love Who We Serve.

SUMMARY:

Responsible for defining and documenting assigned client strategy, planning, execution, cultivation, and monitoring of pre-identified portfolio of account or accounts. Responsible for leading the client strategy through our KWAY methodology and keeping the opportunity pipeline current and active. Working closely with Region Leaders and associates to help execute on the strategy while adhering to a consistent operating model. Will work closely with Account Managers to help execute on defined strategy.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Define, document and execute comprehensive strategies for client engagement
• Developing industry expertise within the assigned portfolio to enhance client service and solutions
• Understand and document client key initiatives and priorities of clients to inform strategies
• Establish and nurture relationships with key client stakeholders to strengthen collaboration and generate new business leads
• Understand and protect our MSA/PSA
• Develop a strong understanding of both our Talent and Solution services to effectively communicate value to our clients
• Develop a strong partnership with our KCS partners
• Lead Quarterly Reviews with Regional SVP and KCS Partners to evaluate the progress of current goals and offer insights for developing new strategies and initiatives.
• Assist in defining revenue in both HC and KCS targets quarterly
• Guide and support sales associates on assigned accounts by leading through example and sharing best practices
• Accountability around CRM documentation
• Leverage KWAY effectively in alignment with client strategies and objectives
• Monitor all opportunities, including requisitions and KCS, noting wins and losses for continuous improvement.
• Determine the necessary pursuit teams based on client opportunities.
• Engage in client development activities. Activities include but are not limited to the following: sourcing, qualifying initial clients, identifying potential end users/decision makers, establishing contact relationships, completing company and department profiles, marketing candidates, identifying cross‑selling opportunities, identifying national/third party/vendor on premise opportunities, scheduling and conducting new client visits.
• Develop value‑driven presentations for delivery during the client visit.
• Facilitate development of professional service agreements (including negotiation of terms when necessary) between Kforce and clients.
• Actively promote Kforce services through participation in professional associations, trade shows, and other public relations opportunities.

KEY SUCCESS INDICATORS/ATTRIBUTES:

• Demonstrate strong commitment to exceptional service and leadership among peers.
• Demonstrate strong commitment to a team environment and a client focus.
• Demonstrate well‑developed verbal and written communication skills.
• Possess excellent interpersonal skills and exhibit confidence interacting with others.
• Demonstrate strong problem‑solving and negotiation skills.
• Proficient at handling difficult client negotiations with professionalism and respect.
• Possess the ability to influence and persuade to achieve desired outcomes.
• Possess sound judgment and reasoning abilities.
• Exhibit strong drive for results and success; convey a sense of urgency to achieve outcomes and exceed expectations; persist despite obstacles, setbacks, and competing influences.
• Develop and maintain relationships with key business partners by building personal credibility and solid trust.
• Ability to self‑motivate and self‑direct.
• Exhibit an entrepreneurial mindset and professional image.
• Possess strong time management and organizational skills.
• Display exceptional presentation skills.
• Proactively leverage ideas, insights and relationships to generate new business for Kforce.
• Proven ability to engage prospective clients confidently; determine interests and motivators of key decision‑makers.
• Maintain courteous, professional and effective working relationships with employees at all levels of the organization.
• Commitment and adherence to Firm’s Core Values.
• Ability to communicate affectively and clearly

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree and/or 7+ years of related product/business experience within the staffing industry and solutions or equivalent combination of education and experience required. Proof of $10 million or more equivalent Career‑To‑Date Revenue Growth required.

TRAVEL REQUIREMENTS:

Client Outbound visits; at least 50%.

Must have reliable transportation which affords timely travel to client sites within assigned territory.