Business Operations Support Manager

Pacific Air Forces; United States; On-site; USD 58,000 - 62,000; Full time

Job summary

The Pacific Air Forces are seeking an experienced assistant to the Business Operations Flight Chief at Kadena Air Base, Okinawa, Japan. You will support diverse business activities for a facility handling substantial annual sales, and help implement financial plans and operational improvements.

You will collaborate with military and civilian leaders on events, revenue initiatives, and budget execution, ensuring service standards, staff training, and compliance with regulations while helping

Responsibilities

• Serves as full assistant to the Business Operations Flight Chief supporting diverse business activities and over $25M in annual sales and revenues.
• Assists in budget preparation, analyzes financial results, and maintains solid financial condition of the club, restaurant/lounge, retail, and recreational programming.
• Coordinates with senior military, civilian leadership, and local officials for base-wide events and entertainment.
• Develops plans to generate revenue and meet operating budget goals.
• Ensures workforce customer service standards and staff training; adheres to payroll regulations and safety standards.
• Monitors and supports adherence to long-range facility improvement and capital plans; this is a Position of Trust.

Job description

About the position: This position is Non-appropriated Fund (NAF) and is located at the 18FSS Business Operations Flight on Kadena Air Base in Okinawa, Japan.

Key Responsibilities

Serves as full assistant to the Business Operations Flight Chief supporting a number of diverse business activities and over $25M in annual sales and revenues. Assists the Flight Chief in the effective and efficient operation of business activities at Kadena AB. Implements higher-level directives, formulate procedures and programs to ensure high standards of food and beverage, business, and entertainment/promotional programs.

Develops strategic plan/initiatives to improve partnerships with sister services and host nation businesses. Establishes, reviews, and evaluates business program planning, food service, purchase of supplies, equipment and resale merchandise. Establishes financial goals commensurate with the market analysis of the business and recreational needs of the community.

Assists in budget preparation, analyzes financial results, and maintains solid financial condition of the club, restaurant/lounge, retail, and recreational programming. Coordinates with senior military, civilian leadership, and local officials for base wide events and entertainment. Develops plans and programs to generate revenue and meet operating budget goals. Ensures the adequacy of resources needed for continued program operations.

Assists in the development of operating and capital budgets. Helps ensure all business and recreational programs maximize marketing opportunities to ensure successful implementation. Maintains, revises, and ensures adherence to a 20-year facility improvement plan and a 5-year implementation plan. Responsible for monitoring non-appropriated and appropriated fund projects through acceptance and completion.

Responsible for work force customer service standards and staff training. Responsible for program assessment and makes recommendations to the Flight Chief for program, services, and personnel efficiencies. Helps ensure the Flight personnel are trained and all personnel payroll regulations are adhered to, and that safety standards are followed. This is a Position of Trust.

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

Which agency is hiring for this position?

This position is with Pacific Air Forces, Department of the Air Force.

What is the salary for this position?

The posted pay range is $42 – $45/hr.

What is the application deadline?

Applications close on 2026-11-02.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.