Operations Assistant

Pacific Air Forces; United States; On-site; USD 19,000 - 27,000; Full time

Job summary

Pacific Air Forces at Kadena Air Base in Okinawa, Japan, seeks a Kennel Assistant to support day-to-day operations in a NAF setting. You will assist with boarding, grooming appointments, and adoption administration, ensuring accreditation standards and Sanitation requirements are met.

You will help manage reservations, inventory, and customer communications, coordinating with the US Army Veterinary Clinic and promoting community pet adoption programs.

Qualifications

• Some federal jobs allow substitution of education for required experience, this position does not allow substitution to qualify.

Responsibilities

• Assists kennel manager in overseeing day-to-day operations.
• Assists with oversight and training for personnel in handling boarding agreements, grooming appointments, sales transactions, stray logs, and adoption requirements.
• Assists manager with daily spot pet boarding and facility inspections ensuring compliance with American Boarding Kennel Association accreditation and Public Health sanitation standards.
• Identifies cleaning and care deficiencies and develops corrective action for management review.
• Assists with observation of animals for health, behavior changes, and administers medications as directed.
• Reviews boarding agreements, reservation database, and waiting list to maximize space utilization; informs owners about policies and fees for captured pets.
• Maintains pet adoption log and coordinates community adoption/animal awareness programs; coordinates disposition of animals with US Army Veterinary Clinic.
• Determines supplies needed to accomplish kennel mission; conducts inventories and ensures adequate pet care supplies.
• Assists manager with retail item inventory; develops efficient work schedules; performs other duties as assigned.

Job description

About the position: This position is Non-appropriated Fund (NAF) and is located at Karing Kennels on Kadena Air Base in Okinawa, Japan.

Key Responsibilities

Assists the kennel manager in overseeing day-to-day operations. Assists with oversight and training for personnel in handling boarding agreements, grooming appointments, sales transactions, stray animal logs, owner turn-in and adoption administration requirements.

Assists the manager in performing daily spot pet boarding and facility inspections ensuring that staff complies with established American Boarding Kennel Association accreditation and Public Health sanitation standards. Identifies cleaning and care deficiencies and develops corrective action for management review. Assists with observation of animals for obvious diseases, changes in behavior or activity, and administers medications as directed.

Reviews boarding agreements, reservation database, and waiting list making necessary adjustments to maximize space utilization. Ensures staff properly informs interested parties in the Owner Turn-in and Adoption programs to include fiscal, medical, legal, and ownership requirements. Assists customers claiming lost animals and informs the owners of wing policies regarding "captured" pets to include fees and additional actions for recurring captures.

Maintains pet adoption log to include upkeep of administrative requirements and forms, and assists with community pet adoption/animal awareness programs by coordinating dates and times with staff for programs. Coordinates disposition of animals with the US Army Veterinary Clinic. Determines supplies needed to accomplish the kennel mission. Conducts inventories and insures adequate pet care supplies are available.

Assists the manager with inventory of retail items, and identifies slow-moving and sold out items for appropriate action. Reviews all boarding agreements in order to develop an efficient work schedule. Performs other duties as assigned. Works under the supervision of the kennel manager.

Requirements & Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

Which agency is hiring for this position?

This position is with Pacific Air Forces, Department of the Air Force.

What is the salary for this position?

The posted pay range is $16.55 – $16.55/hr.

What is the application deadline?

Applications close on 2026-11-02.

Who is eligible to apply?

This position is open under the 'Public' hiring path.