Business Operations Specialist - Bilingual in Mandarin Preferred

Axon US Corporation; New York (NY); On-site; USD 50,000 - 180,000; Full time

Job summary

An established industry player is seeking a motivated Business Operations Specialist to join their dynamic team in New York City. This role focuses on optimizing supply chain operations and vendor relations, ensuring seamless order management, and enhancing procurement processes. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and be detail-oriented. With a commitment to excellence, this innovative firm offers a supportive atmosphere where your contributions will directly impact operational efficiency and customer satisfaction. If you're ready to take the next step in your career, this opportunity is perfect for you.

Qualifications

• Excellent verbal and written communication skills are essential.
• Strong collaboration and problem-solving abilities required.

Responsibilities

• Manage daily order processing and troubleshoot issues promptly.
• Communicate with suppliers to ensure timely deliveries.

Skills

Verbal and written communication

Collaboration

Problem-solving

Negotiation

Detail-oriented

Creative thinking

Tools

Microsoft Excel

Data visualization tools

Job description

Business Operations Specialist - Bilingual in Mandarin Preferred

Business Operations Specialist - Bilingual in Mandarin Preferred

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We are an E-Verified employer – OPT/STEM-OPT candidates are welcome to apply!

About Us

Axon US Corp is a New York City based E-commerce company since 2008, has thrived for over a decade as a key player in the supply chain industry. We are deeply entrenched in the supply chain, fostering robust relationships with vendors and brands across the United States. Our forte lies in sourcing and delivering quality tools, plumbing, hardware, and a wide spectrum of products to diverse customers, ranging from professionals to general consumers. We excel not just in providing quality products but in offering end-to-end supply chain solutions. Through strategic partnerships with renowned brands, we ensure seamless logistics, innovative sourcing, and collaborative growth, cementing our position as industry leaders dedicated to delivering excellence.

About the Position

Axon is seeking a highly motivated individual capable of working independently and eager to grow within our expanding company. The ideal candidate will be responsible for purchasing products based on demand and will support supply chain operations as an operations specialist.

Key responsibilities include vendor selection, vendor relations, cost improvement initiatives, and purchasing savings. The role also ensures adherence to company policies and compliance with all relevant local, state, and federal regulations.

This position offers broad exposure to brand partnerships and operational functions in the supply chain and E-commerce industry.

Key Responsibilities

• Order & Issue Management: Manage daily order processing to ensure accuracy and consistency. Troubleshoot and resolve issues such as cancellations, returns, and discrepancies promptly and professionally.
• Supplier Coordination: Communicate with suppliers to ensure timely deliveries and maintain inventory levels aligned with demand.
• Vendor & Sales Relations: Act as the primary point of contact for current and prospective sales representatives, vendors, and distributors, ensuring compliance with marketplace policies and operational efficiency.
• Process Optimization: Analyze and enhance procurement, order management, and inventory workflows. Identify inefficiencies, implement improvements, and streamline operations.
• Inventory & Stock Monitoring: Collaborate with teams across departments and the warehouse to track inventory and maintain appropriate safety stock levels.
• Cost Optimization: Identify cost-saving opportunities and enhance overall business operational efficiency.
• Project Participation: Support and complete special projects and innovative initiatives as assigned.

Qualifications

• Excellent verbal and written communication skills
• Strong collaboration, problem-solving, and negotiation abilities
• Results-driven, with the ability to work cross-functionally to meet goals
• Detail-oriented self-starter
• Able to work under pressure
• Creative thinker with a willingness to share new ideas

Preferred Qualifications

• Experience in sourcing, vendor management, pricing negotiation, procurement, E-commerce, and operations
• Familiarity with purchasing processes and key commercial terms (e.g., freight payables, Incoterms, and delivery terms)
• Proficiency in Microsoft Excel and data visualization tools
• Fluency in Mandarin is a plus

Location: Onsite in Manhattan, NYC

Salary: Starting at $50K+ base salary with performance-based bonuses (salary and compensation packages are negotiable based on experience and skill set)

Job Type: Full-Time (Monday–Friday, 9 AM–6 PM, with a 1-hour lunch break)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Technology, Information and Internet and Online and Mail Order Retail

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