Business Development Operations Specialist- Eatontown, NJ or Remote

Crum & Forster; Eatontown (NJ); Remote; USD 53,000 - 100,000; Full time

Job summary

An established industry player is seeking a Business Development Operations Specialist to enhance productivity and streamline processes. In this role, you will leverage your operational expertise and analytical skills to support business growth initiatives. Your responsibilities will include optimizing technologies like Salesforce, analyzing data for insights, and collaborating with teams to align strategies for success. This position offers a unique opportunity to make a significant impact in a dynamic environment focused on innovation and client service excellence. If you are results-driven and passionate about business development, this role is perfect for you.

Qualifications

• 3+ years of experience in operations, preferably in the insurance industry.
• Proficient in Microsoft Office Suite and CRM tools.

Responsibilities

• Drive business development productivity and optimize processes.
• Analyze data to provide insights for improved performance.

Skills

Business Development

Data Analysis

Salesforce

CRM Tools

Market Research

Interpersonal Skills

Problem-Solving

Organizational Skills

Education

Bachelor’s Degree

Tools

Microsoft Office Suite

Salesforce

AI Automation Tools

Job description

Crum & Forster Company Overview

Since 2000, Crum & Forster’s Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.

In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships.Our global capabilities provide our partners with even broader flexibility in underwriting solutions.

The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market.

Job Description

The Business Development Operations Specialist is responsible for driving business development productivity and efficiency. This role will focus on optimizing business development processes, implementing and managing technologies, and providing data-driven insights to business development leadership. The ideal candidate will have a basic understanding of the insurance industry and demonstrated success in business development operations.

What you will do:

• Support various business development strategies to achieve business unit (BU) growth goals
• Support and enhance business development processes, from lead generation to closing deals
• Optimize various business development technologies, including Salesforce and AI automation tools, as well as relevant reporting
• Analyze business development data and provide insights to leadership to improve performance
• Work w/BD and Marketing in developing presentations, proposals, and support request for proposal (RFP) initiatives
• Collaborate with other shared services to ensure alignment with business development goals
• Coordinate business development pipeline reporting via Salesforce
• Stay current on industry trends and best practices
• Coordinate applicable conference schedules, A&H events, client engagements, and act as a conduit for the business development team
• Attend prospective client meetings to assist with follow up and ongoing coordination
• Other duties as assigned

What YOU will bring to C&F:

• Highly organized, attention to detail, results oriented
• Strong operational capabilities with ability to effectively multi-task
• Ability to work independently and as part of a team
• Strong relationship-building and interpersonal skills
• Team player, strong communication skills and ability to interact with people at all levels
• Proactive and self-motivated, able to function autonomously and effectively
• Strong analytical and problem-solving skills
• Ability to create and analyze reports
• Ability to creatively find solutions to challenges
• Understanding of corporate culture and ability to work well across organizational lines

Requirements:

• Bachelor’s degree preferred from an accredited college/university
• 3+ years of experience in operations, preferably in the insurance industry (A&H preferred)
• Proficient in Microsoft Office Suite – Outlook, Word, Excel, and PowerPoint
• An understanding of the insurance industry and its products preferred
• Experience with CRM and automation tools required
• Market research skills

Some travel required for events

What C&F will bring to you

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.

For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $53,200.00 to a maximum of $100,000.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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