Business Operations Specialist - Bilingual in Mandarin Preferred

Axon US Corporation; New York (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

Axon US Corp, based in Manhattan, NY, is seeking an operations specialist to support purchasing and supply chain activities within its growing e-commerce and logistics-focused organization. The role emphasizes vendor relations, cost improvements, and adherence to regulations while collaborating across departments.

You will manage orders, coordinate with suppliers, and help optimize procurement and inventory workflows, contributing to brand partnerships and overall operational excellence.

Qualifications

• Excellent verbal and written communication skills.
• Strong collaboration, problem-solving and negotiation abilities.
• Results-driven with the ability to work cross-functionally to meet goals.
• Detail-oriented self-starter.
• Able to work under pressure.
• Creative thinker with a willingness to share new ideas.

Responsibilities

• Order & Issue Management: Manage daily order processing to ensure accuracy and consistency; troubleshoot and resolve issues.
• Supplier Coordination: Communicate with suppliers to ensure timely deliveries and maintain inventory levels.
• Vendor & Sales Relations: Primary point of contact for current and prospective sales representatives, vendors, and distributors; ensure compliance with marketplace policies.
• Process Optimization: Analyze and enhance procurement, order management, and inventory workflows; identify inefficiencies and implement improvements.
• Inventory & Stock Monitoring: Collaborate with teams to track inventory and maintain safety stock levels.
• Cost Optimization: Identify cost-saving opportunities and enhance operational efficiency.
• Project Participation: Support and complete special projects and innovative initiatives.

Skills

Verbal and written communication

Collaboration and negotiation

Cross-functional teamwork

Attention to detail

Pressure handling

Creative thinking

Tools

Microsoft Excel

Data visualization tools

Job description

We are an E-Verified employer - OPT/STEM-OPT candidates are welcome to apply!

About Us

Axon US Corp is a New York City-based e-commerce company, thriving since 2008 as a trusted leader in the supply chain industry. We build strong, lasting relationships with vendors and brands across the United States, ensuring seamless delivery of quality tools, plumbing, hardware, and a wide range of products to both professionals and everyday consumers.

Our expertise goes beyond products - we provide end-to-end supply chain solutions that streamline logistics, optimize sourcing, and drive collaborative growth. Through strategic partnerships with top brands, we deliver innovation, reliability, and excellence at every step, cementing our reputation as industry leaders dedicated to supporting our clients’ success.

About the Position

Axon is seeking a highly motivated individual capable of working independently and eager to grow within our expanding company. The ideal candidate will be responsible for purchasing products based on demand and will support supply chain operations as an operations specialist.

Key responsibilities include vendor selection, vendor relations, cost improvement initiatives, and purchasing savings. The role also ensures adherence to company policies and compliance with all relevant local, state, and federal regulations.

This position offers broad exposure to brand partnerships and operational functions in the supply chain and E-commerce industry.

Key Responsibilities

• Order & Issue Management: Manage daily order processing to ensure accuracy and consistency. Troubleshoot and resolve issues such as cancellations, returns, and discrepancies promptly and professionally.
• Supplier Coordination: Communicate with suppliers to ensure timely deliveries and maintain inventory levels aligned with demand.
• Vendor & Sales Relations: Act as the primary point of contact for current and prospective sales representatives, vendors, and distributors, ensuring compliance with marketplace policies and operational efficiency.
• Process Optimization: Analyze and enhance procurement, order management, and inventory workflows. Identify inefficiencies, implement improvements, and streamline operations.
• Inventory & Stock Monitoring: Collaborate with teams across departments and the warehouse to track inventory and maintain appropriate safety stock levels.
• Cost Optimization: Identify cost-saving opportunities and enhance overall business operational efficiency.
• Project Participation: Support and complete special projects and innovative initiatives as assigned.

Qualifications

• Excellent verbal and written communication skills
• Strong collaboration, problem-solving, and negotiation abilities
• Results-driven, with the ability to work cross-functionally to meet goals
• Detail-oriented self-starter
• Able to work under pressure
• Creative thinker with a willingness to share new ideas

Preferred Qualifications

• Experience in sourcing, vendor management, pricing negotiation, procurement, E-commerce, and operations
• Familiarity with purchasing processes and key commercial terms (e.g., freight payables, Incoterms, and delivery terms)
• Proficiency in Microsoft Excel and data visualization tools
• Fluency in Mandarin is a plus

Location: Onsite in Manhattan, NYC

Salary: Starting at $50K+ base salary with performance-based bonuses (salary and compensation packages are negotiable based on experience and skill set)

• Job Type: Full-Time (Monday–Friday, 9 AM–6 PM, with a 1-hour lunch break)