Business Operations Manager, North America

IFS; Illinois; On-site; USD 90,000 - 150,000; Full time

Job summary

IFS is seeking a Business Operations Manager for North America to partner with the CRO and senior sales leaders. You will own the operating rhythm, support forecasting, GTM planning, and QBR processes while turning data into actionable insights that drive growth.

In this high-growth SaaS environment, you will collaborate across Finance, Product, Marketing, and Sales Operations to align revenue priorities and execute strategic initiatives from concept to measurable outcomes.

Qualifications

• 5+ years of experience in Business Operations, Strategy, RevOps, Consulting, or similar.
• Experience supporting executive leadership and data-driven decision making.
• Bachelor’s degree.
• Advanced proficiency in Excel and PowerPoint.
• Experience working with HubSpot CRM.

Responsibilities

• Own the business operating rhythm including pipeline councils, performance reviews, and QBRs.
• Own and support forecasting, including pipeline assessment and scenario planning (worst case, best case) to support leadership decision-making.
• Support the GTM planning process as part of the annual sales strategy cycle, including segmentation, resource allocation, territory design, coverage models, and quota setting.
• Derive actionable insights into business health and act as a trusted partner to sales leaders in defining corrective actions and strategic priorities.
• Partner across Finance, Product, Marketing, and Sales Operations to align on revenue priorities.
• Lead the design and execution of key strategic initiatives in North America, ensuring follow-through from concept to measurable business outcome.

Skills

Strategic thinking

Analytical thinking

Structured / organized

Commercial mindset

Stakeholder communication

Proactive problem-solver

Education

Bachelor’s degree

Tools

Excel

PowerPoint

HubSpot CRM

Job description

As part of the IFS Ultimo team, the Business Operations Manager will partner closely with the CRO for North America and seniorsalesleaders to drive strategic decision-makingand business operations executionacross a high-growth SaaS business.

This role sits at the intersection of strategy, operations, and commercial execution, supporting initiatives such as forecasting, go-to-market (GTM) planning,Quarterly Business Reviews (QBRs), and sales policy. You will translate data into insights, insights into decisions, and decisions into scalable processes that support sustained growth.

Key Responsibilities:

• Own the business operating rhythm including pipeline councils, performance reviews, and QBRs.
• Own and supportsalesforecasting, including pipeline assessmentand scenario planning(worst case, best case)to support leadership decision-making.
• Support the GTM planning process as part of the annual sales strategy cycle, including segmentation, resource allocation, territory design, coverage models, and quota setting.
• Derive actionable insights into business health and act as a trusted partner to sales leaders in defining corrective actions and strategic priorities.
• Partner across Finance, Product, Marketing, and Sales Operations to align on revenue priorities.
• Lead the design and execution of key strategic initiatives in North America, ensuring follow-through from concept to measurable business outcome.

WhatYou’llGain

• A high-impact role within a scaling, high-growth SaaSorganisation.
• Direct exposure to executive leadership and strategic decision-making.
• The opportunity to shape GTM and commercial strategy.
• A collaborative environment focused on learning, ownership, and continuous improvement.

Key Competencies

• Strong strategic and analytical thinking with the ability to move between detail and big-picture perspectives.
• Highly structured andorganised, able to manage multiple priorities in a fast-paced, high-growth environment.
• Commercially minded, with a clear understanding of SaaS GTM motions and revenue drivers.
• Confident communicator, able to influence senior stakeholders with data-driven insights.
• Proactive problem-solver who thrives in ambiguity and enjoys building scalable solutions.

Qualifications

Essential:

• 5+ years of experience in Business Operations, Strategy,RevOps, Consulting, or a similar role, ideally within a SaaS company.
• Proven experience supporting executive leadership and drivin data-driven decision making.
• Bachelor’s degree
• AdvancedproficiencyinExcelandPowerPoint
• Experience working withHubspotCRM

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer