Business Operations Manager, North America

IFS; Pennsylvania; Vor Ort; USD 120.000 - 180.000; Vollzeit

Zusammenfassung

IFS, a leading SaaS company, seeks a Business Operations Manager in North America to partner with the CRO and senior sales leaders. You will drive forecasting, GTM planning, QBRs, and policy to translate data into insights and scalable processes that fuel growth.

This role sits at the intersection of strategy, operations, and commercial execution, enabling you to influence decisions at the highest levels and shape revenue priorities across Finance, Product, Marketing, and Sales Operations.

Qualifikationen

• 5+ years of experience in Business Operations, Strategy, RevOps, Consulting, or similar in SaaS.
• Proven experience supporting executive leadership and driving data-driven decision making.
• Bachelor’s degree required.
• Advanced proficiency in Excel and PowerPoint.
• Experience working with HubSpot CRM.

Aufgaben

• Own the business operating rhythm including pipeline councils, performance reviews, and QBRs.
• Own and support forecasting, including pipeline assessment and scenario planning to support leadership decisions.
• Support GTM planning process: segmentation, territory design, quota setting, and resource allocation.
• Derive actionable insights into business health; partner with sales leaders on corrective actions.
• Collaborate with Finance, Product, Marketing, and Sales Operations to align on revenue priorities.
• Lead design and execution of strategic initiatives in North America with measurable outcomes.

Kenntnisse

Strategic thinking

Analytical skills

Executive communication

Cross-functional collaboration

Ausbildung

Bachelor’s degree

Tools

Excel

PowerPoint

HubSpot CRM

Jobbeschreibung

As part of the IFS Ultimo team, the Business Operations Manager will partner closely with the CRO for North America and seniorsalesleaders to drive strategic decision-makingand business operations executionacross a high-growth SaaS business.

This role sits at the intersection of strategy, operations, and commercial execution, supporting initiatives such as forecasting, go-to-market (GTM) planning,Quarterly Business Reviews (QBRs), and sales policy. You will translate data into insights, insights into decisions, and decisions into scalable processes that support sustained growth.

Key Responsibilities:

• Own the business operating rhythm including pipeline councils, performance reviews, and QBRs.
• Own and supportsalesforecasting, including pipeline assessmentand scenario planning(worst case, best case)to support leadership decision-making.
• Support the GTM planning process as part of the annual sales strategy cycle, including segmentation, resource allocation, territory design, coverage models, and quota setting.
• Derive actionable insights into business health and act as a trusted partner to sales leaders in defining corrective actions and strategic priorities.
• Partner across Finance, Product, Marketing, and Sales Operations to align on revenue priorities.
• Lead the design and execution of key strategic initiatives in North America, ensuring follow-through from concept to measurable business outcome.

WhatYou’llGain

• A high-impact role within a scaling, high-growth SaaSorganisation.
• Direct exposure to executive leadership and strategic decision-making.
• The opportunity to shape GTM and commercial strategy.
• A collaborative environment focused on learning, ownership, and continuous improvement.

Key Competencies

• Strong strategic and analytical thinking with the ability to move between detail and big-picture perspectives.
• Highly structured andorganised, able to manage multiple priorities in a fast-paced, high-growth environment.
• Commercially minded, with a clear understanding of SaaS GTM motions and revenue drivers.
• Confident communicator, able to influence senior stakeholders with data-driven insights.
• Proactive problem-solver who thrives in ambiguity and enjoys building scalable solutions.

Qualifications

Essential:

• 5+ years of experience in Business Operations, Strategy,RevOps, Consulting, or a similar role, ideally within a SaaS company.
• Proven experience supporting executive leadership and drivind data-driven decision making.
• Bachelor’s degree
• AdvancedproficiencyinExcelandPowerPoint
• Experience working withHubspotCRM

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer