Business Operations Manager | Marketing New York

Ramp; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

Ramp, a leading financial operations platform, is seeking a Marketing Operations Specialist to enhance coordination within its growing Marketing team. The role involves strategic planning, project management, and fostering cross-functional collaboration to drive successful marketing initiatives. Ideal candidates are self-starters with a strong detail orientation and effective communication skills.

Benefits

100% medical, dental & vision insurance coverage

401k with employer match

Flexible PTO

Fertility HRA

WFH stipend

Wellness stipend

Parental Leave

Relocation support

Pet insurance

Qualifications

• 3-5 years of relevant work experience preferred.
• Ability to operate at a strategic and operational level.
• Strong sense of ownership and accountability.

Responsibilities

• Facilitate strategic planning and coordination of Marketing efforts.
• Create systems and playbooks to enhance team efficiency.
• Monitor and evaluate Marketing performance against targets.

Skills

Attention to detail

Communication skills

Project management

Systems thinking

Collaboration

Job description

About Ramp

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 30,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $2B and 20M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $55 billion in purchases each year.

Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.

About the Role

Ramp is in a critical phase of growth - your core responsibility is to help build and set the operating system for our Marketing organization, and ensure that all our efforts are coordinated to have the greatest possible impact.

Our Marketing organization comprises of Product Marketing, Growth Marketing, and Brand Marketing. While they all share the goal of helping Ramp grow, they have different areas of expertise and focus. Your goal is to help all of them work as effectively and efficiently as possible with each other and the rest of the GTM organization so that every dollar and hour of investment can generate the highest return.

As a company we aim to move quickly. If we increase our clock speed, we’re able to move, ship, and learn faster. This role is an opportunity to spearhead this approach in one of our most complex and important organizations, in order to move one of our most important metrics - our growth.

The ideal candidate for this role is an independent, strategic operator who is excited by rolling up their sleeves.

What You’ll Do

You will enable and support the Marketing organization to make them as successful as possible. Any initiative that achieves that goal is in scope of the role. Specifically, this is likely to include:

• Facilitate strategic planning and coordination of Marketing efforts to ensure projects meet established goals and KPIs

• Create systems (both automated and manual) and playbooks to make our teams more efficient

• Oversee the planning and execution of key marketing initiatives, ensuring timely delivery, clear performance metrics, and cross-team collaboration

• Monitor and evaluate Marketing performance against targets, highlighting areas of concern, and proactively identify strategies to address performance gaps

• Evaluate, implement, and drive adoption of tooling in partnership with our Business System and Growth Platform teams to enable more teams to automate and self-serve across the Marketing Organization

• Collaborate with our Data, Business Systems, and Strategic Finance teams to track campaign performance and attribution to identify winners and drive any efforts necessary to double down on those strategies

• Foster a culture of experimentation, automation, collaboration, and continuous improvement

What You Need

• Strong attention to detail

• Exceptional written and verbal communication skills, with the ability to present complex findings clearly

• Experience managing complex projects across stakeholders with different incentives

• Strong systems thinking and understanding of bottlenecks

• Ability to go from operating at the organization-wide level to diving deep and getting close to the ground

• An understanding of the importance of building strong cross-functional working relationships and ability to do so

• An ambitious self-starter who’s scrappy, eager to learn, and excited about working in a fast-paced environment with fresh challenges and changing priorities

• Self-motivated and able to work independently, with a strong sense of ownership and accountability

• Ability to collaborate effectively with cross-functional teams and adapt quickly to changing business needs

• We expect most candidates to have 3-5 years of working experience but care more about the quality of your work and ideas

Nice-to-Haves

• Experience in high-growth startups

• Experience in Marketing Operations or Biz Ops

• Excellent analytical skills, including wrangling data on your own across applications in both spreadsheets and SQL

Benefits (for U.S.-based full-time employees)

• 100% medical, dental & vision insurance coverage for you

  • Partially covered for your dependents

  • One Medical annual membership

• 401k (including employer match on contributions made while employed by Ramp)

• Flexible PTO

• Fertility HRA (up to $5,000 per year)

• WFH stipend to support your home office needs

• Wellness stipend

• Parental Leave

• Relocation support to NYC or SF

• Pet insurance

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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