Business Operations Manager

EPAM Systems; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

EPAM Systems Inc is seeking a Business Operations Manager to partner with Business Unit leadership, Client Partners, Finance, and cross-functional teams to drive business performance, financial visibility, and operational excellence.

Responsibilities include analyzing P&L performance, supporting forecasting and resource planning, managing business reviews, and delivering accurate reporting with insights to leadership.

Qualifications

• Proven track record in P&L analysis, forecasting, and cost optimization.
• Experience in building dashboards, reports, and executive presentations.
• Strong analytical, organizational, and stakeholder management skills.

Responsibilities

• Analyze P&L performance, support forecasting and resource planning, evaluate pricing scenarios, and identify opportunities for cost optimization
• Manage business reviews, monitor KPIs, revenue commitments, and forecasts, and deliver accurate reporting with actionable insights to leadership
• Partner with Client Partners and cross-functional teams on commercial activities, contract renewals, operational risks, and shifting business priorities
• Standardize workflows and improve reporting accuracy by leveraging automation, BI tools, and AI to boost efficiency and scalability
• Establish operating cadences, prioritize competing requests, track commitments, anticipate risks, and drive issues through to resolution with appropriate stakeholder engagement

Skills

P&L analysis

Forecasting

Stakeholder management

Advanced Excel

Dashboards

Executive presentations

English (B2)

Education

Bachelor's or Master's degree in Business/Engineering/Finance

Tools

Microsoft Dynamics 365

Salesforce

Power BI

Tableau

Power Query

Job description

We are looking for a Business Operations Manager to partner with Business Unit leadership, Client Partners, Finance, and cross-functional teams to drive business performance, financial visibility, and operational excellence. This role combines financial analysis, business governance, stakeholder management, and process improvement, with a strong focus on independent ownership and data-driven decision-making.

Responsibilities

• Analyze P&L performance, support forecasting and resource planning, evaluate pricing scenarios, and identify opportunities for cost optimization
• Manage business reviews, monitor KPIs, revenue commitments, and forecasts, and deliver accurate reporting with actionable insights to leadership
• Partner with Client Partners and cross-functional teams on commercial activities, contract renewals, operational risks, and shifting business priorities
• Standardize workflows and improve reporting accuracy by leveraging automation, BI tools, and AI to boost efficiency and scalability
• Establish operating cadences, prioritize competing requests, track commitments, anticipate risks, and drive issues through to resolution with appropriate stakeholder engagement

Requirements

• Bachelor's or Master's degree in Business, Engineering, Finance, or a related field
• A minimum of 5 years of relevant experience
• At least 2 years in Senior, Lead, Manager, or Owner-level roles
• Proven track record managing engagements for teams of 5 or more full-time employees
• Experience in Business Operations, Financial Operations, FP&A, or a similar role
• Strong understanding of P&L analysis, forecasting, financial modeling, and cost optimization
• Advanced Excel skills, along with experience building dashboards, reports, and executive presentations
• Experience using CRM or client management systems, such as Microsoft Dynamics 365, Salesforce, or equivalent platforms
• Strong analytical, organizational, communication, and stakeholder management skills
• Professional proficiency in English (B2) and a proactive, accountable approach to problem-solving
• Relevant certification, which would be considered a valuable addition to your qualifications

Nice to have

• Experience in technology services, consulting, or project-based business environments
• Familiarity with Power BI, Tableau, Power Query, workflow automation, and AI tools
• Knowledge of project economics, resource utilization, pricing, and contract management
• Strong combination of financial acumen, structured problem-solving, and execution skills, with the ability to take ownership, proactively identify risks and improvement opportunities, align stakeholders, and turn complex business information into actionable insights