Business Operations Manager

Newmark; San Jose (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Newmark is seeking a District Operations Manager to lead non-market activities across multiple locations in the district, including Accounting & Finance, Information Services, Human Resources, Facilities, and Administrative Sales Support. Daily in-office attendance is required with weekly site visits.

You will develop short and long-term goals and budgets, review financials and forecasts with management, and ensure compliance with company policies and laws.

Qualifications

• Minimum of 7-9 years related experience.
• Previous supervisory or management experience required.
• Excellent analytical and communication abilities.

Responsibilities

• Oversee district operations including Accounting & Finance, HR, Facilities, and Administrative Sales Support.
• Develop short and long-term goals and annual budgets.
• Review sales activities, revenue, expenses, and forecasts with management.
• Direct accounting/bookkeeping and maintain financial records and ledgers.
• Ensure commission processing complies with policies and regulations.
• Recruit, interview, and hire staff; train new employees and salespeople.
• Maintain compliance with company policies and laws; monitor licenses.

Skills

Analytical abilities

Communication abilities

Job description

Responsible for the direction and coordination of all non-market-oriented activities of a multi-location district operation to include the overall management of the district and functional support activities operating within the district, such as, Accounting & Finance, Information Services, Human Resources, Facilities Management, and Administrative Sales Support. Daily in office attendance required with visits to varies sites weekly.

• Participates in the development of short and long-term goals and objectives for the district's operations and annual budgets
• Review and analyzes sales activities, revenue and expenses, operational practices, and forecast data to determine progress toward stated goals and objectives. Reviews findings with management
• Conducts studies of work problems, procedures, and processes to ensure a high level of operational effectiveness
• Directs the accounting and bookkeeping activities within the district operation. Ensures that records are properly maintained for all financial transactions and all books are balanced to show data, such as cash receipts and expenditures, accounts payable and receivable, profit and loss, general ledger accounts, and other items pertinent to the operation
• Monitors and controls notes payable to ensure that the district is in compliance with Company policies and guidelines
• Analyzes financial information detailing assets, liabilities, and capital. Analyzed balance sheets, profit and loss statements, and other reports to summarize and report on the current and projected financial position of the district operation
• Ensures that all sales commissions and fees are processed according to the standard Company policies and procedures and state regulations. Provides written status reports for all salespeople regarding the recording and tracking of their commissions, expenses, and recoveries
• Tracks and monitors all compliance related documents, ensuring that all Salespeople and revenue producing professionals are properly licensed and within Company compliance requirements at all times
• Coordinates the implementation a listing system for tracking and monitoring all exclusive listings ensuring that each listing has and established marketing budget
• Assists as necessary with the use of effective marketing programs, such as advertising, signage, and client entertainment, in accordance with the district’s goals and objectives
• Consults with vendors and analyzes vendor’s pricing and services to ensure that the district is obtaining the best products and services for the least amount of money possible
• Represents Company at personnel related hearings and investigations
• Recruits, interviews, and selects employees to fill vacant staff/administrative positions
• Plans and conducts new employee and new salespeople orientations to foster a positive attitude toward Company goals
• Maintain records of personnel transactions such as hires, promotions, transfers, performance reviews, terminations, and ensure that salespeople are properly licensed
• Prepare employee contracts, offer letters, separation notices, and related documentation
• Analyze and implement programs to reduce employee absenteeism and turnover
• Participates in administering Company policies, procedures, processes, and programs. Ensures that all district activities and operations are carried out in compliance with company policy and procedures, and with local, state, and federal regulations and laws governing business operations
• May perform other duties as assigned

Skills, Education and Experience:

• Minimum of 7-9 years related experience
• Previous supervisory or management experience required
• Excellent analytical and communication abilities