District Manager

Rocky; Worcester, Northern (MA, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Rocky is seeking a District Manager to lead a multi-store retail district in the Worcester area. You will be responsible for maximizing store sales and profits, coaching managers, and driving a strong customer service culture across the market.

The role requires strong P&L analytics, budgeting, and execution of company retail strategies to meet financial goals. Travel to stores and trade shows is required; you will oversee hiring, reviews, and performance management while implementing

Qualifications

• Bachelor’s degree in business management or related field.
• Demonstrated ability to manage large retail districts.
• Strong analytical and leadership capabilities.

Responsibilities

• Develops and mentors Store Managers via district meetings and store visits.
• Directs and oversees development of district personnel.
• Uses P&L and metrics to analyze performance and drive results.
• Maintains high store operating standards and visual merchandising.
• Drives customer service culture and executes retail strategies.
• Oversees budgeting, cost containment, and financial goals.

Education

Bachelor’s degree in business management

Tools

Microsoft Office

Job description

Position Summary:

The District Manager is responsible for achieving district objectives of maximizing store sales and profits, leading a high-performance team, delivering on financial goals, driving a strong customer service culture in the market, and achieving district operational excellence and execution.

Essential Duties:

• Develops managers via store visits, informal group meetings, and formal district meetings. Directs and oversees development of all district personnel


• Performs routine store visits


• Achieves high store operational and execution standards


• Achieves high standards in visual merchandising principals and standards


• Utilizes P&L and other metrics as business tools to analyze, evaluate and direct performance.


• Manages action plans and ensures timely implementation


• Contains costs, meets or improves on operating budgets


• Establishes a track record of delivering on financial goals


• Leverages resources to maximize sales and business opportunities


• Participates in development, and supports and implements effective execution of retail strategies and programs to achieve business standards and goals


• Identifies and implements actions to develop new business


• Hires and develops Store Managers that are high performing, results oriented, and positive


• Ensures managers’ hiring practices are consistent with minimum hiring criteria


• Performs store manager annual reviews, establishes performance expectations and implements performance management


• Implements all company policies & procedures as they relate to store operations


• Oversees store inventory preparation


• Performs manager one-on-ones monthly


• Ensures district team is informed and knowledgeable of business opportunities


• Drives a strong customer service culture in the market


• Supports business expansion opportunities including opening new stores and remodels


• Other responsibilities as assigned by the Vice President of Operations.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education/Experience:

• 5 or more years of retail management and operations experience to include direct responsibility for 10 or more retail stores of a minimum of 25 million in sales or more.


• Bachelor’s degree in business management, business administration, or equivalent related business experience


• Sustained and substantial results with direct decision-making responsibilities that have positively impacted sales growth, margins, expense containment and profits


• Demonstrated ability to spot, hire, and develop management talent


• Demonstrated track record of delivering on financial goals


• Demonstrated ability to drive a strong customer service culture in the market


• Demonstrated skill in working with peers, direct reports, and support departments to maximize bottom-line results at or better than goal

Language Ability:

Must be able to read and interpret documents; speak effectively before groups of customers or employees of organization. Strong verbal and written communication skills with the ability to influence and communicate effectively at all levels.

Math Ability:

Should be able to calculate figures and amounts and apply basic concepts of math. Analytical and problem-solving competencies.

Reasoning Ability:

Should be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; also, be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

Must have strong knowledge of Microsoft Office products.

Certificates and Licenses:

None required.

Travel Requirements:

Travel to trade shows, stores and other events is required.

Supervisory Responsibilities:

This job has supervisory responsibilities over the entire assigned district.

Work Environment:

The noise level in the work environment is usually moderate.

Physical Demands:

The minimum physical requirements for this position include:

• Ability to sit for an extended period of time.


• Lifting at least 7 to 10 lbs. on a routine basis; lifting may exceed 20 lbs. in certain instances;


• Manual/intellectual dexterity; working with calculators, computers and phones.


• The ability to view paperwork and computer screen at a close proximity.

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