Business Operations Manager

Mercy Co; Oklahoma City (OK); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

Retirement matching

Job summary

Mercy seeks an Operations Manager to oversee operational, financial, and logistical projects, collaborating with leadership and caregivers to optimize hospital and clinic resources and improve patient care. The role emphasizes data-driven decision making, cross-functional teamwork, and driving efficiency to meet strategic goals.

Ideal candidates hold a Bachelor’s in business or healthcare administration (or equivalent), with 1 year of healthcare experience (or 3 years in healthcare operations).

Qualifications

• Bachelor's degree in business, healthcare administration, or related field or equivalent experience.
• 1 year healthcare experience; in lieu of degree, 3 years in healthcare operations.
• Master's degree preferred (MBA) and PMP/Lean Six Sigma certification.

Responsibilities

• Oversee operational, financial, and logistical projects across the organization.
• Collaborate with leadership and caregivers to optimize resources and improve patient care.
• Drive efficiency and support achievement of strategic goals across departments.

Skills

Leadership

Data analysis

Communication

Project management

Collaboration

Education

Bachelor's degree in business or healthcare administration

Master's degree preferred (MBA)

Job description

Find your calling at Mercy!

The Operations Manager is responsible for overseeing operational, financial, and logistical projects, working collaboratively with leadership and caregivers across the Ministry. This role involves project management, data analysis, resolving operational issues, and cross functional collaboration with cross-functional teams. The Operations Manager responsibilities also include optimizing hospital or clinic resources, improving patient care, and enhancing operational efficiency to support operations achievement of strategic goals.

Required Qualifications:

Education: Bachelor's degree in business, healthcare administration, or a related field or equivalent experience in lieu of a degree as outlined below.

Experience: One (1) year of previous experience in healthcare. In lieu of degree, Three (3) years previous experience in areas of healthcare operations.

Preferred Qualifications:

Education: Master's degree in Business Administration or a related field.

Experience: Experience in operations management, preferably in a healthcare setting.

Certification: Certification in Project Management (PMP) or Lean Six Sigma

Other Skills, Knowledge, and Abilities:

• Strong leadership and team management skills
• Excellent problem-solving and conflict resolution abilities
• Proficiency in data analysis and reporting
• Strong communication and collaboration skills
• Able to independently handle multiple projects

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.