Business Operations Intern

Aristocrat Gaming; Quincy (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

Aristocrat Gaming is seeking an intern to join our Massachusetts office and support the iLottery team with administrative and operational tasks. You will help maintain trackers, update contacts, and coordinate planning for events and trade shows.

Ideal candidates are currently enrolled in college and can manage multiple tasks with strong attention to detail. Proficiency in spreadsheets, SharePoint, and familiarity with Salesforce or Microsoft 365 is helpful.

Qualifications

• Currently enrolled in a college or university program.
• Strong ability to manage multiple tasks and attention to detail.
• Ability to manage recurring tasks, maintain accurate records, and meet deadlines.
• Clear written and verbal communication skills.
• Comfort working with spreadsheets, shared document repositories, calendars, and business systems; experience with Microsoft 365 or Salesforce is helpful.
• Ability to handle business information responsibly and collaborate with multiple collaborators.
• Interest in operations, project coordination, and/or the lottery and gaming industry.

Responsibilities

• Maintain and regularly update the invoice tracker and related operational records.
• Build and maintain tracking maps, process documents, and contract-requirement trackers.
• Compare contract-requirement documents with RFPs and RFRs to verify that requirements have been captured accurately and completely.
• Provide a second review of process-heavy materials to improve accuracy, consistency, and audit readiness.
• Coordinate and update SharePoint and Teams folders, contact lists, and distribution lists.
• Maintain the iLottery Newsletter Contact List and reconcile relevant contact information with Salesforce.
• Enter and update account and contact information in Salesforce to support reliable reporting and reduce reliance on separate account-team files.
• Support trade-show scheduling by researching attendee roles, coordinating calendars, and updating planning spreadsheets.
• Assist with planning team offsites and other events.
• Provide ad hoc administrative and operational support to the Massachusetts office and iLottery team.
• Other tasks as assigned.

Skills

Multitasking

Attention to detail

Communication skills

Microsoft 365

Salesforce (experience helpful)

Education

Currently enrolled in a college or university program

Tools

Salesforce

Microsoft 365

Job description

At Aristocrat, we believe in building happiness through the power of play. Our mission is to compose world-class gaming experiences that captivate and entertain players around the world. As an Intern, you will be part of a dynamic team dedicated to innovation and excellence. This role offers unmatched exposure to a growing digital lottery business. It represents an exciting and valuable opportunity for motivated individuals wanting to make a notable impact.

What You’ll Do

• Maintain and regularly update the invoice tracker and related operational records.
• Build and maintain tracking maps, process documents, and contract-requirement trackers.
• Compare contract-requirement documents with RFPs and RFRs to verify that requirements have been captured accurately and completely.
• Provide a second review of process-heavy materials to improve accuracy, consistency, and audit readiness.
• Coordinate and update SharePoint and Teams folders, contact lists, and distribution lists.
• Maintain the iLottery Newsletter Contact List and reconcile relevant contact information with Salesforce.
• Enter and update account and contact information in Salesforce to support reliable reporting and reduce reliance on separate account-team files.
• Support trade-show scheduling by researching attendee roles, coordinating calendars, and updating planning spreadsheets.
• Assist with planning team offsites and other events.
• Provide ad hoc administrative and operational support to the Massachusetts office and iLottery team.
• Other tasks as assigned.

What We’re Looking For

• Currently enrolled in a college or university program.
• Strong ability to manage multiple tasks and attention to detail.
• Ability to manage recurring tasks, maintain accurate records, and meet deadlines.
• Clear written and verbal communication skills.
• Comfort working with spreadsheets, shared document repositories, calendars, and business systems; experience with Microsoft 365 or Salesforce is helpful.
• Ability to handle business information responsibly and collaborate with multiple collaborators.
• Interest in operations, project coordination, and/or the lottery and gaming industry.

This job description may have been reviewed and enhanced usingAI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.

Compensation Philosophy

We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.

Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

Specific details about compensation and benefits for this position will be discussed during the recruitment process.