Business Operations Intern

GamblingCareers.com; Quincy (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Aristocrat is seeking an Intern to join the Massachusetts iLottery team and support operational tasks across finance, contracts, and administration. You will maintain trackers, help with RFP/RFR alignment, and assist with event planning while coordinating with SharePoint, Salesforce, and calendar systems.

This role offers exposure to a growing digital lottery business and meaningful, hands-on experience in a dynamic team focused on innovation and excellence.

Qualifications

• Must be currently enrolled in a college or university program.
• Strong ability to manage multiple tasks with attention to detail.
• Able to manage recurring tasks, maintain records, and meet deadlines.
• Clear written and verbal communication skills.
• Comfort with spreadsheets and business systems; familiarity with Microsoft 365 or Salesforce is helpful.
• Interest in operations, project coordination, and the lottery/gaming industry.

Responsibilities

• Maintain and regularly update invoice tracker and related records.
• Build and maintain tracking maps, process documents, and contract-requirement trackers.
• Compare contract documents with RFPs/RFRs to verify requirements.
• Provide a second review of process-heavy materials for accuracy and audit readiness.
• Coordinate and update SharePoint/Teams folders, contact lists, and distribution lists.
• Maintain iLottery Newsletter Contact List and reconcile with Salesforce.
• Enter/update account and contact info in Salesforce for reliable reporting.
• Support trade-show scheduling by researching attendee roles and updating planning spreadsheets.
• Assist with planning team offsites and other events.
• Provide ad hoc administrative support to the Massachusetts office and iLottery team.
• Other tasks as assigned.

Skills

Multitasking

Detail-oriented

Communication

Microsoft 365

Salesforce

SharePoint/Teams

Education

Currently enrolled in a college/university program

Tools

SharePoint

Teams

Salesforce

Microsoft 365

Job description

At Aristocrat, we believe in building happiness through the power of play. Our mission is to compose world-class gaming experiences that captivate and entertain players around the world. As an Intern, you will be part of a dynamic team dedicated to innovation and excellence. This role offers unmatched exposure to a growing digital lottery business. It represents an exciting and valuable opportunity for motivated individuals wanting to make a notable impact.

What You'll Do

• Maintain and regularly update the invoice tracker and related operational records.
• Build and maintain tracking maps, process documents, and contract-requirement trackers.
• Compare contract-requirement documents with RFPs and RFRs to verify that requirements have been captured accurately and completely.
• Provide a second review of process-heavy materials to improve accuracy, consistency, and audit readiness.
• Coordinate and update SharePoint and Teams folders, contact lists, and distribution lists.
• Maintain the iLottery Newsletter Contact List and reconcile relevant contact information with Salesforce.
• Enter and update account and contact information in Salesforce to support reliable reporting and reduce reliance on separate account-team files.
• Support trade-show scheduling by researching attendee roles, coordinating calendars, and updating planning spreadsheets.
• Assist with planning team offsites and other events.
• Provide ad hoc administrative and operational support to the Massachusetts office and iLottery team.
• Other tasks as assigned.

What We're Looking For

• Currently enrolled in a college or university program.
• Strong ability to manage multiple tasks and attention to detail.
• Ability to manage recurring tasks, maintain accurate records, and meet deadlines.
• Clear written and verbal communication skills.
• Comfort working with spreadsheets, shared document repositories, calendars, and business systems; experience with Microsoft 365 or Salesforce is helpful.
• Ability to handle business information responsibly and collaborate with multiple collaborators.
• Interest in operations, project coordination, and/or the lottery and gaming industry.

This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.

Compensation Philosophy

We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.

Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

Specific details about compensation and benefits for this position will be discussed during the recruitment process.