Business Support Coordinator

Integral Diagnostics (IDX); Apex (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Salary

Paid Parental Leave

Fitness Passport

Employee Discounts

Recognition Programs

Referral Bonuses

Career Advancement

Work-Life Balance

Community and Social Events

Job summary

Integral Diagnostics (IDX) in Apex, North Carolina, is looking for a highly organised Business Operations Coordinator to join their Business Support Services team. This full-time role offers flexible or school hours to the right candidate and involves supporting the operational performance of radiology services.

The ideal candidate will manage day-to-day activities across multiple sites, ensure smooth workflows, and assist with compliance and quality assurance. Competitive salary and numerous benefits including parental leave and employee discounts are offered.

Qualifications

• Experience in operations, coordination, or administration (healthcare highly regarded).
• Excellent ability to manage multiple priorities and stakeholders.
• Ability to work both autonomously and as part of a collaborative team.

Responsibilities

• Coordinate day-to-day operational activities across multiple sites.
• Monitor workflows including bookings and service delivery.
• Support rostering coordination and operational coverage.

Skills

Organisational Skills

Communication Skills

Problem-Solving Skills

Attention to Detail

Microsoft Office Proficiency

Tools

RIS/PACS systems

QGenda

Job description

About Us

Apex Radiology, established in 1996, is a leading diagnostic imaging provider in Western Australia, supporting both public and private clinics across Bunbury, Mandurah, Busselton, Margaret River and Perth. We offer a full range of services including CT, MRI, X‑ray, Ultrasound, Interventional Radiology and Nuclear Medicine. Part of the Integral Diagnostics (IDX Group), one of Australasia’s largest radiology networks with 100+ sites, Apex offers a supportive, forward-thinking environment backed by stability, growth, and a strong focus on patient care and innovation.

About The Role

We have an exciting new opportunity for a highly organised and proactive Business Operations Coordinator to join our Business Support Services division in a full‑time capacity with flexible or school hours available to the right candidate. Reporting to the Business Support Services Manager, the successful candidate will support the day‑to‑day operational performance of our radiology services. This is a key coordination role, working across clinical, technical, and administrative teams to ensure smooth operations, optimise workflows, and support service delivery outcomes. You will play a critical role in connecting teams, resolving operational issues, and supporting continuous improvement across the business.

Your Responsibilities Will Include

• Coordinate day‑to‑day operational activities across multiple sites
• Monitor workflows including bookings, reporting turnaround times (TAT), and service delivery
• Support rostering coordination and operational coverage
• Act as a central point of coordination between radiologists, technical teams, and administration
• Assist with tracking performance metrics, dashboards, and operational reporting
• Support referrer and stakeholder issue resolution, ensuring timely escalation and closure
• Maintain accurate data across systems, including RIS/PACS and operational tools
• Assist with system updates, process improvements, and operational projects
• Support compliance, quality assurance, and audit activities

About You

You are a highly organised and detail‑oriented coordinator who thrives in a fast‑paced healthcare or service environment.

You Will Bring

• Experience in operations, coordination, or administration (healthcare highly regarded)
• Strong ability to manage multiple priorities and stakeholders
• Excellent communication and problem‑solving skills
• High attention to detail and commitment to accuracy
• Ability to work both autonomously and as part of a collaborative team
• Proficiency in Microsoft Office and business systems

Desirable

• Experience in radiology or healthcare environments
• Exposure to RIS/PACS systems (e.g. Comrad, Intelerad)
• Exposure to QGenda
• Experience with reporting, data analysis, or workflow optimisation

Benefits

• Competitive Salary: Attractive salary with annual reviews to recognize your contributions.
• Paid Parental Leave: Additional leave to support new parents.
• Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals.
• Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.
• Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
• Referral Bonuses: Financial incentives for referring great talent to our team.
• Career Advancement: Opportunities for career growth and succession planning within an innovative company.
• Work‑Life Balance: Flexible work options for full‑time or part‑time roles.
• Community and Social Events: Engage in a supportive workplace with free parking and great social events.

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.