Business Operations Associate — Growth & Systems (Hybrid NYC)

Luminary; United States; Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Wellness stipend

PTO

401(k) plan

Parental leave

NYC office

Job summary

Luminary is seeking a Business Operations Associate in the United States to help shape how a rapidly growing enterprise software company operates and scales. You will partner with leaders across the business to solve operational challenges, strengthen core processes, and lead initiatives spanning commercial operations, finance, contracting, and business reporting.

Ideal candidates enjoy variety, exercise sound judgment, and seek autonomy to take a problem from diagnosis through implementation.

Qualifications

• 2–4+ years of experience in business operations, finance, or analytics-oriented roles.
• Experience in revenue or sales operations, including CRM administration and reporting.
• Hands-on with CRM systems and data workflows; HubSpot familiarity is a plus.
• Strong analytical skills paired with practical business judgment.
• Ability to own projects from diagnosis to implementation and impact.

Responsibilities

• Own and improve core business workflows across billing, contracting, vendor management, and sales and customer operations
• Lead cross-functional operational projects, translating business needs into clear plans and driving them through completion
• Improve CRM data quality, reporting, and workflows so teams have reliable visibility into pipeline, revenue, and customer activity
• Evaluate commercial documentation and operational data, resolve issues, and bring recommendations to stakeholders when decisions require broader input
• Manage customer due diligence and other commercial requirements, coordinating contributions across teams
• Develop analyses and reporting that surface trends, inform decisions, and improve business performance
• Identify opportunities to scale how we work through better systems, automation, and process design

Skills

CRM administration

Data analysis

Project management

Cross-functional collaboration

Automation

Stakeholder management

Tools

HubSpot

Job description

Luminary is seeking a Business Operations Associate in the United States to help shape how a rapidly growing enterprise software company operates and scales. You will partner with leaders across the business to solve operational challenges, strengthen core processes, and lead initiatives spanning commercial operations, finance, contracting, and business reporting.

Ideal candidates enjoy variety, exercise sound judgment, and seek autonomy to take a problem from diagnosis through implementation.