Business Operations Associate

Arcafeed (Acq. by Whop); Palo Alto (CA); On-site; USD 90,000 - 150,000; Full time

Job summary

ArcaLabs, the team behind Arcafeed (acquired), is hiring in Palo Alto to build and scale the founding squad. You will own finance, contracts, and people operations while supporting fundraising and ongoing business operations in a fast-paced startup environment.

Based in Palo Alto, you will coordinate with executives, manage vendor relationships, and help ensure secure, compliant processes as the company grows and expands its AI-driven finance tools for investment banking and enterprise clients.

Qualifications

• 1–4 years in ops, bizops, IB/consulting, or a founder's office at an early-stage startup.
• Comfort with bookkeeping basics and Excel/Sheets.
• Extreme ownership, discretion with sensitive information.

Responsibilities

• Run the C-suite's operating cadence across Palo Alto and NYC.
• Own back-office finance with provider Every.io: monthly close review, expense categorization, AP/AR, invoicing customers, and collections.
• Track and pay commissions across AEs, fractional GTM contractors, and advisors, keeping attribution and payouts accurate.
• Manage contracts end to end: NDAs, customer license agreements, contractor and data purchase agreements, renewals, and a clean contract repository.
• Support compliance and security work (SOC 2 evidence collection, vendor reviews, customer security questionnaires).
• Run people ops: onboarding and offboarding, payroll changes, benefits setup, and hiring coordination.
• Support fundraising: data room, investor updates, cap table hygiene, and diligence requests.
• Own special projects as the company scales: pricing analysis, pipeline and revenue reporting, vendor negotiations, and new initiatives.
• Keep the Palo Alto office running: vendors, supplies, events, snacks, and visitors.

Skills

Excel/Sheets

Contract reading

Discretion & ownership

Bookkeeping basics

Tools

QuickBooks

Job description

Company Description

ArcaLabs is an official FactSet AI Partner, focused on building advanced technology solutions that enhance data-driven decision-making for financial and enterprise clients. The company develops and integrates AI-powered tools that streamline workflows, improve operational efficiency, and unlock actionable insights from complex datasets. Team members collaborate across disciplines to design, test, and deploy scalable products and services. ArcaLabs offers a dynamic, innovation-focused environment where individuals can contribute to impactful projects and grow their skills in AI, finance, and operations.

Company Description

ArcaLabs is an official FactSet AI Partner, focused on building advanced technology solutions that enhance data-driven decision-making for financial and enterprise clients. The company develops and integrates AI-powered tools that streamline workflows, improve operational efficiency, and unlock actionable insights from complex datasets. Team members collaborate across disciplines to design, test, and deploy scalable products and services. ArcaLabs offers a dynamic, innovation-focused environment where individuals can contribute to impactful projects and grow their skills in AI, finance, and operations.

What you'll do

• Run the C-suite's operating cadence: calendar, travel, inbox triage, meeting prep, and follow-through on action items across Palo Alto and NYC.
• Own back-office finance with our provider (Every.io): monthly close review, expense categorization, AP/AR, invoicing customers, and collections.
• Track and pay commissions across AEs, fractional GTM contractors, and advisors, keeping attribution and payouts accurate.
• Manage contracts end to end: NDAs, customer license agreements, contractor and data purchase agreements, renewals, and a clean contract repository.
• Support compliance and security work (SOC 2 evidence collection, vendor reviews, customer security questionnaires).
• Run people ops: onboarding and offboarding, payroll changes, benefits setup, and hiring coordination.
• Support fundraising: data room, investor updates, cap table hygiene, and diligence requests.
• Own special projects as the company scales: pricing analysis, pipeline and revenue reporting, vendor negotiations, and new initiatives.
• Keep the Palo Alto office running: vendors, supplies, events, snacks, and visitors.

What we're looking for

• 1–4 years in ops, bizops, IB/consulting, or a founder's office at an early-stage startup.
• Comfort with bookkeeping basics (QuickBooks or similar), Excel/Sheets, and reading contracts.
• Extreme ownership, discretion with sensitive information, and a bias to get things done without being asked.
• In person in Palo Alto, full-time.

About ArcaLabs

ArcaLabs is the official FactSet AI Partner, building AI agents that run sell-side workflows for investment banks and PE funds. We're the team behind Arcafeed (acquired) and we're hiring the founding squad in Palo Alto. We believe AI will widen, not narrow, the set of people who can do high-end finance work. We want to ship that future.

Equal opportunity

ArcaLabs is an equal opportunity employer. We hire based on merit, and we accommodate applicants with disabilities. If you need accommodation during the hiring process, email [e-mail].

Work authorization

ArcaLabs does not sponsor employment visas or green cards, including new H-1B petitions and H-1B transfers. Applicants must be authorized to work in the United States without current or future employer sponsorship.