Business Operations Associate

Quantech Services, Inc.; Jacksonville (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Quantech Services, Inc. seeks a Mid-Level CAG Support professional to provide operational coordination, executive meeting support, digital workspace management, and front-office continuity for the Space Launch Delta 45 Commander's Action Group at Patrick Space Force Base, Florida.

This position supports day-to-day operational and digital workflows, coordinates conferences and events, manages meeting materials and virtual sessions, and helps maintain secure information handling and document

Qualifications

• Bachelor's degree in business, management, information systems, communications, public administration, or related discipline.
• Four (4) or more years of progressive experience in executive support and operational coordination; six (6)+ preferred.
• Proficiency with Microsoft Office Suite and collaboration tools; familiarity with SharePoint.

Responsibilities

• Plan and coordinate senior-level conferences, staff meetings, and command events.
• Develop itineraries, agendas, and meeting materials.
• Coordinate conference rooms, attendee check-in, and VIP access.
• Set up and troubleshoot virtual sessions on NIPRNET and SIPRNET.
• Use Microsoft Teams and Office applications to support leadership engagements.
• Capture minutes and follow-up actions in coordination with the CAG Support team.
• Set up portable A/V systems for command briefings and events.
• Track military performance evaluations and administrative programs.
• Provide support to Equipment Manager and program coordinators as needed.
• Create and maintain Teams pages and SharePoint libraries.
• Ensure information protection and security-classification compliance.

Education

Bachelor's degree

Tools

MS Office

Teams

Outlook

PowerPoint

Word

SharePoint

ETMS2

TMT

SIPR TMT

NIPRNET

Forms

Power Automate

Job description

Job Title

Business Operations Associate

Functional Title

Operations and Digital Workflow

Contract position State Location

FL - FL US (Primary)

Education

Bachelor's Level Degree

Job Type

Full-time

Job Description

The Mid-Level CAG Support professional will provide operational coordination, executive meeting support, digital workspace management, administrative program support, portable audio/visual support, and front-office continuity for the Space Launch Delta 45 Commander's Action Group. This position will provide day-to-day operational and digital support to the CAG and Commander's front office. The successful candidate must be highly organized, technically capable, comfortable supporting senior leaders, and able to coordinate multiple simultaneous administrative and operational requirements. Contractor personnel provide advisory support and do not act as final Government approval or decision‑making authority.

Key Responsibilities

• Plan and coordinate senior-level conferences, town halls, staff meetings, Patrick Operations Meetings, weekly engagement synchronization meetings, and other command events.
• Develop and distribute itineraries, agendas, preparation materials, attendee information, seating charts, nameplates, and related meeting‑support products.
• Coordinate conference rooms, attendee check‑in, distinguished visitor access, escorts, seating, and other event logistics.
• Set up, coordinate, and troubleshoot virtual and teleconference sessions on NIPRNET and SIPRNET.
• Use approved U.S. Space Force desktop applications and communications capabilities, including Microsoft Teams and Office applications, to support leadership engagements.
• Support meeting administration, attendance documentation, minutes, and follow‑up action capture in coordination with the Mid-Level Task Management CAG Support professional.
• Set up, test, operate, and tear down Government‑furnished portable A/V systems for command briefings, collaboration meetings, training events, promotions, retirements, and ceremonies.
• Track and coordinate military performance evaluations, decorations, retirement packages, and other Delta‑level administrative programs supported by the Commander's Admin Team.
• Provide administrative support to the Equipment Manager, Additional Duty Officer program coordinators, and Vehicle Cargo Officer as required.
• Create, organize, and maintain SLD 45 Teams pages, SharePoint sites, shared directories, and other document libraries.
• Ensure the currency, accuracy, organization, and appropriate protection of directories, briefings, business rules, and shared content.
• Ensure digital content and workflows comply with Information Protection, Controlled Unclassified Information handling, and security‑classification requirements.
• Research, draft, and coordinate standard operating procedures and process updates supporting CAG operational, administrative, meeting, and digital workflows.
• Assess existing tools, processes, and business rules and recommend more efficient operational and digital workflows.
• Coordinate front‑office facility maintenance requirements and routine suite operations.
• Track office‑supply requirements and support preparation and routing of supply requests for Government approval.
• Perform basic operational support for shared office equipment to maintain day-to‑day front‑office continuity.

Job Requirements

Education: Bachelor's degree in business, management, information systems, communications, public administration, or a related discipline required.

Experience: Four (4) or more years of progressive experience in executive support, operations coordination, program administration, knowledge management, event support, organizational management, military staff support, or related disciplines. Six (6) or more years of directly relevant experience is preferred. Demonstrated experience supporting senior‑level meetings, events, executive offices, administrative workflows, or headquarters operations.

Experience maintaining digital collaboration environments, organizational content, shared repositories, or knowledge‑management systems. Demonstrated ability to manage competing priorities and execute time‑sensitive requirements in a senior‑leader environment. U.S. Air Force or U.S. Space Force command‑staff experience, especially within a CAG/DAG, command section, protocol, executive services, headquarters staff, or senior‑leader support environment, is preferred.

Tools / Technical Proficiency: Required - Proficiency with Microsoft Office Suite, Teams, Outlook, PowerPoint, Word, and SharePoint.

Preferred - Working knowledge of ETMS2, TMT, SIPR TMT, NIPRNET/SIPRNET environments, Microsoft Lists, Forms, Power Automate, portable A/V systems, and comparable collaboration or workflow technologies.

Location: Patrick Space Force Base, Florida

Work Environment: Primarily Government‑site support due to meeting, A/V, administrative, and front-office requirements

Clearance Requirement: Active Secret clearance required at start of performance

WORK, PHYSICAL AND MENTAL REQUIREMENTS

Please see standard Work, Physical and Mental Requirements for all Quantech roles.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets and fax machines.
Physical Demands This is largely a sedentary role mostly sitting; however, some filing maybe required . This would require the ability to move files, or boxes with file data, open filing cabinets and bend or stand as necessary, ability to lift up to 40lbs.
Mental Demands: Reading; communicate effectively (verbal and written); maintain emotional control and professionalism.

We hire military.

Security clearance required

SECRET

Travel