Business Operations Associate

Deltek Talent Management; Town of Florida, Northern (NY, KY); Hybrid; USD 75,000 - 105,000; Full time

Job summary

Quantech seeks a Mid-Level CAG Support professional to provide task management, executive coordination, and staff integration support for the Space Launch Delta 45 Commander’s Action Group. You will monitor multiple task-management systems, review incoming taskings, and coordinate responses across Delta and external organizations.

The role requires strong MS Office skills, experience with ETMS2 and TMT, and the ability to work with senior leaders.

Qualifications

• Bachelor’s degree in business, management, communications, public administration, political science, or a related discipline required.
• Four (4) or more years of progressive experience in executive support, military staff operations, task management, program management, organizational coordination, acquisition support, or related disciplines.
• Six (6) or more years of directly relevant experience is preferred.
• Demonstrated experience managing high-volume taskings, suspense-driven actions, executive correspondence, and cross-functional coordination.
• Demonstrated ability to independently evaluate requirements, establish priorities, identify execution risks, and elevate issues requiring Government attention.
• Experience interacting directly with senior leaders and coordinating requirements across multiple organizations.

Responsibilities

• Monitor ETMS2, TMT, SIPR TMT and other task-management systems daily.
• Review incoming taskings for requirements, suspense dates, and deliverables.
• Provide recommendations on task assignment, routing, prioritization, and revisions.
• Maintain trackers for command taskings and suspense dates.
• Coordinate staff responses to ensure timely completion of taskings.
• Perform quality-control reviews of correspondence and tasking products.
• Coordinate inputs for higher-headquarters reporting and ensure staffings align with suspense timelines.
• Attend meetings and capture key discussion points and actions.
• Develop minutes with attendees and actions within deadlines.
• Track actions from meetings and integrate into CAG processes.
• Support strategic presentations by coordinating source material and edits.
• Draft and maintain CAG standard operating procedures for task management.

Skills

Task management

Executive coordination

MS Office

ETMS2

TMT

SIPR TMT

SharePoint

Microsoft Lists

Education

Bachelor's Degree

Tools

ETMS2

TMT

SIPR TMT

SharePoint

Microsoft Lists

Job description

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Job Title

Business Operations Associate

Functional Title

Task Management and Executive Coordination

Contract position State Location

FL - FL US (Primary)

Education

Bachelor's Level Degree

Job Type

Full-time

Job Description

The Mid-Level CAG Support professional will provide task management, executive coordination, correspondence control, higher-headquarters reporting coordination, meeting administration, and staff-integration support to the Space Launch Delta 45 Commander’s Action Group. This position will provide day-to-day support for command-level actions and suspenses across the Delta staff, subordinate squadrons, higher headquarters, and external organizations. The successful candidate must be capable of assessing incoming taskings, coordinating responses, maintaining leadership visibility, performing quality control, and ensuring command products meet established suspenses and business rules. Contractor personnel provide advisory support and do not act as final Government approval or decision-making authority.

Key Responsibilities

• Monitor Enterprise Task Management Software 2 (ETMS2), Task Management Tool (TMT), SIPR TMT, organizational workflow email boxes, and other directed task-management systems on a daily basis.
• Review incoming taskings for requirements, suspense dates, responsible organizations, coordination requirements, and expected deliverables.
• Provide recommendations to Government staff regarding task assignment, routing, prioritization, and required revisions.
• Maintain authoritative trackers for command taskings, suspense dates, status, coordination, and completion.
• Coordinate staff responses across Delta organizations, subordinate squadrons, and external stakeholders to ensure timely completion of internal and external taskings.
• Perform comprehensive quality-control reviews of correspondence and tasking products entering the SLD 45 Front Office.
• Coordinate organizational inputs for recurring and ad hoc higher-headquarters reporting and ensure products are staffed in accordance with command suspense timelines.
• Attend designated meetings, working groups, conferences, and technical exchanges and capture key discussion points and action items.
• Develop and distribute meeting minutes documenting attendees, major discussion points, and clear action items within required timelines.
• Track meeting-generated actions through completion and integrate them into applicable CAG task-management processes.
• Support strategic presentations and communications by coordinating source material, staffing actions, edits, and suspense management.
• Research, draft, coordinate, and maintain CAG standard operating procedures related to task management, correspondence, staffing, and action tracking.
• Assess existing tools, business rules, and workflows and recommend process improvements that increase efficiency, accountability, and leadership visibility.

Job Requirements

Education: Bachelor’s degree in business, management, communications, public administration, political science, or a related discipline required.

Experience: Four (4) or more years of progressive experience in executive support, military staff operations, task management, program management, organizational coordination, acquisition support, or related disciplines. Six (6) or more years of directly relevant experience is preferred.

Demonstrated experience managing high-volume taskings, suspense-driven actions, executive correspondence, and cross-functional coordination.

Demonstrated ability to independently evaluate requirements, establish priorities, identify execution risks, and elevate issues requiring Government attention.

Experience interacting directly with senior leaders and coordinating requirements across multiple organizations.

Tools / Technical Proficiency: Required - Proficiency with Microsoft Office Suite, Outlook, Teams, Excel, PowerPoint, and executive correspondence and tracking products. Experience using ETMS2, TMT, SIPR TMT, or comparable Government task-management systems to Operations and Digital Workflow monitor actions, manage suspenses, coordinate staffing, and track completion.

Preferred - Direct hands-on experience with ETMS2 and TMT, including task intake, routing, suspense management, coordination, status tracking, and quality-control workflows.

Preferred - SharePoint, Microsoft Lists, workflow automation, dashboards, and other digital task-management or collaboration tools.

Preferred Qualifications

• U.S. Air Force or U.S. Space Force staff or acquisition experience
• Commander’s Action Group, Director’s Action Group, executive officer, command-section, or headquarters staff experience
• Experience with classified and unclassified task-management workflows
• Experience supporting senior military or civilian leadership
• Experience developing standard operating procedures, business rules, and organizational workflows
• Familiarity with Department of the Air Force correspondence and staffing processes
• Experience with Controlled Unclassified Information and classified-information handling requirements

Location: Patrick Space Force Base, Florida

Work Environment: Government-site support; telework subject to contract requirements, Government approval, and mission needs

Clearance Requirement: Active Secret clearance required at start of performance

WORK, PHYSICAL AND MENTAL REQUIREMENTS

Please see standard Work, Physical and Mental Requirements for all Quantech roles.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets and fax machines.
Physical Demands This is largely a sedentary role mostly sitting; however, some filing maybe required . This would require the ability to move files, or boxes with file data, open filing cabinets and bend or stand as necessary, ability to lift up to 40lbs.
Mental Demands: Reading; communicate effectively (verbal and written); maintain emotional control and professionalism.