Business Operations Associate

My People Person; California (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

My People Person seeks a smart, driven Business Operations Associate to work closely with firm leadership and help optimize operations at a boutique law firm. The role emphasizes learning, problem-solving, and independent contribution in a remote, professional services setting.

You will identify inefficiencies, implement repeatable processes, coordinate projects, and support marketing and client communications.

Qualifications

• Bachelor's degree required.
• 3 years of office experience required.
• Strong proficiency with Microsoft Office.
• Experience with Teams/Outlook/OneDrive/Zoom helpful.

Responsibilities

• Identify and improve inefficient processes.
• Create and implement repeatable processes to avoid reinventing the wheel.
• Coordinate projects and ensure timely completion.
• Support marketing efforts including social media, PR, website updates, and client reviews.
• Draft polished emails and communicate with clients.
• Research new tools, vendors, or solutions.
• Organize and delegate large projects across the team.
• Support paralegal team when coordination is needed.
• Take loosely defined requests and execute.

Skills

Problem solving

Written communication

Organizational skills

Independent work in a remote setting

Education

Bachelor's degree

Tools

Microsoft Office

Teams

Outlook

OneDrive

Zoom

Social media tools

Project management tools

Job description

Are you the person who hears “Can you figure this out?” and thinks, Absolutely?

Our client, a successful boutique law firm, is looking for a smart, driven, and resourceful Business Operations Associate to work closely with firm leadership and help make the business run better.

This is not a traditional administrative role, and prior law firm experience is not required.

We are looking for a motivated individual eager to learn, contribute, solve problems, and make an impact.

What You'll Do

No two days will look exactly the same. You might:

• Identify a process that isn't working and figure out a better way to do it
• Create and implement processes and procedures so the team isn't constantly reinventing the wheel
• Coordinate projects and make sure things actually get completed
• Help keep the firm's marketing efforts moving, including social media, PR announcements, website updates, and client reviews
• Draft polished emails and communicate with clients
• Research new tools, vendors, or solutions
• Help organize and delegate large projects across the team
• Jump in and support the paralegal team when a case requires extra coordination
• Take a loosely defined request, determine what needs to happen, and run with it

Who We're Looking For

You are probably someone who:

• Is naturally curious and loves solving problems
• Takes initiative without waiting to be told what to do
• Is comfortable figuring out things you've never done before
• Pays attention and notices where help is needed
• Writes and communicates exceptionally well
• Is organized, dependable, and good at following through
• Knows how to research an answer before asking someone else to solve the problem
• Is comfortable working independently in a remote environment
• Has a “how can I make this better?” mindset

A bachelor's degree, 3 years of office experience, and strong proficiency with Microsoft Office are required. Experience with Teams, Outlook, OneDrive, Zoom, social media, or project management tools is helpful. Legal experience is a plus, but not required.

Why This Role?

This is an opportunity to get exposure to nearly every part of how a small professional services firm operates while working directly with its leadership.

You won't be handed a detailed playbook for everything you do. Sometimes, you'll be asked to create the playbook.

If you're bright, ambitious, resourceful, and looking for a role where you can learn quickly and make a visible impact, we'd love to hear from you.