JOB SUMMARY
We are seeking a Business Operations Analyst with 3-5+ years of directly applicable experience in business operations and/or data analytics. Local candidates only. The ideal candidate will support organizational efficiency, data quality, strategic planning, KPI tracking, financial analysis, workflow improvement, and stakeholder relationship management. The candidate will analyze business processes and data, identify workflow improvements, support data governance and quality initiatives, develop reporting and visualizations, and contribute to operational planning and continuous improvement.
KEY RESPONSIBILITIES
- Lead end-to-end data mapping across assigned data sources and reporting layers.
- Document business definitions, transformation logic, and data lineage.
- Coordinate with data owners and stewards to resolve data-definition conflicts.
- Identify workflow issues and recommend appropriate solutions.
- Implement data-quality rules, track exceptions, and monitor remediation activities.
- Maintain metadata and glossary entries within data catalog platforms.
- Develop standard operating procedures for change control and data-mapping processes.
- Prepare status reports, governance scorecards, dashboards, and operational metrics.
- Assist with development of training materials and provide user training.
- Track and audit purchase order expenditures and identify financial variances.
- Review financial data to support operational planning and workflow recommendations.
- Support strategic planning, KPI tracking, quality assurance, and organizational improvement initiatives.
- Collaborate with internal teams and stakeholders to improve efficiency and productivity.
- Perform additional business operations and analytical duties as assigned.
REQUIRED QUALIFICATIONS
- 3-5+ years of experience in Business Operations, Business Analysis, Data Analytics, or a related field.
- Bachelor's degree in Business, Management, Analytics, or a related field, or equivalent experience.
- Strong analytical, conceptual, and problem-solving skills.
- Solid financial literacy, including understanding of budgets, cost drivers, variances, and financial reports.
- Experience analyzing business processes and recommending workflow improvements.
- Experience with data visualization and creating effective business dashboards and reports.
- Strong understanding of business operations practices and standards.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong collaboration and relationship-management skills.
- Ability to work effectively with both business and technical stakeholders.
PREFERRED QUALIFICATIONS
- Experience with data governance, data mapping, metadata, data lineage, and data quality.
- Experience with data visualization tools such as Power BI, Tableau, or similar platforms.
- Experience with data catalog or metadata management tools.
- Experience developing SOPs, governance documentation, and operational scorecards.
- Experience supporting strategic planning and KPI initiatives.
- Experience with financial analysis, budget tracking, and purchase order management.
- Experience providing training or facilitating business workshops.