Business Operations

Human Union Data, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Meal benefits (lunch & dinner)

Holiday break

Equinox membership

401k

Commuter benefits

ChatGPT token access

Job summary

Human Union Data, Inc. (HUD) is seeking a Business Operations generalist to help build HUD’s operating systems. You will work closely with the Chief of Staff and founders across hiring, finance, marketing and events, and cross-functional special projects.

This role is an exceptional learning opportunity for an early-career generalist with startup exposure. Mentorship from the Chief of Staff will support growth at HUD and beyond.

Qualifications

• 3–4 years of experience in business operations or strategy and operations.
• Experience in management consulting (MBB or top-tier boutique).
• Strong written and verbal communication skills.

Responsibilities

• Co-own hiring and people operations with the Chief of Staff and onboarding.
• Own day-to-day finance operations including payroll transitions and vendor payments.
• Lead cross-functional projects turning questions into scalable systems.
• Draft public-facing content (case studies, blogs, social posts).
• Plan and run events and community gatherings.
• Support miscellaneous operations and AI-enabled processes.

Skills

Management consulting

Startup experience

Communication skills

Job description

About HUD

HUD is building infrastructure to create RL training data and evals for frontier AI agents, as well as a marketplace to sell these to frontier labs through the HUD marketplace. Our platform is used by frontier labs, Fortune 500 companies, and startups. We’ve raised $16M from top VCs and were YC W25.

About the role

We’re looking for a Business Operations generalist to help build and run HUD’s operating systems. You’ll work closely with our Chief of Staff and founders across hiring, finance, marketing and events, and cross-functional special projects.

This role is an exceptional learning opportunity for an early-career generalist who already has some early-stage startup experience. The work is both extremely fast-paced and extremely wide-ranging, giving this person unique access to every part of the company. The Chief of Staff is also personally committing to mentoring this person for success at HUD and beyond.

Responsibilities

This role is intentionally broad and will change depending on the company’s needs, but the focus of your first 3-6 months may include (but are not limited to):

• Co-own hiring and people operations with the Chief of Staff, including recruiter management, feedback tracking, work trial management, and onboarding

• Own day-to-day finance operations including transitioning payroll providers, expense tracking, invoice management, and vendor payments

• Own or support cross-functional projects with the Chief of Staff and founders, turning open-ended business questions into clear recommendations and scalable systems

• Draft public-facing content such as case studies, blog posts, social media posts, partnership announcement, etc.

• Plan and run events including community gatherings to team offsites

• Miscellaneous operations - everything from notarizing documents for our Singapore entity to onboarding a fractional general counsel

• Active but thoughtful use of AI to enable and automate all of the above

Experience

You may be a good fit if you have:

• 3–4 years of experience, including 2 years in management consulting (MBB or top-tier boutique) and 1–2 years at an early-stage startup in business operations or strategy and operations

• Demonstrated experience taking ambiguous projects from initial problem structuring through implementation, with an eye on building scalable systems instead of point solutions

• Strong organization and attention to detail, with the judgment to prioritize competing demands and keep commitments on track

• Excellent written and verbal communication skills—please link a writing sample

• High agency balanced with good judgement on when to ask for more input or help to get things done on time

• Comfort moving between strategic questions and everyday operational work, and learning unfamiliar parts of the business quickly

Strong candidates may also have:

• Experience using AI to automate workflows, not just for research or summarization

• Built a system or process from scratch and iterated it as the company grows

• Experience working with technical teams or ability to learn technical topics quickly at a conceptual level

• Comfort working with leadership internally and externally, and confidence in voicing your thoughts in such rooms—especially in dissent

We prioritize technical aptitude and learning potential over years of experience. Motivated candidates are encouraged to apply even if they don't meet all criteria.

Team & company details

• Team Size: ~25 people currently, mostly full-time in-person, but some remote.

• Our team: Our team includes 4 International Olympiad medalists (IOI, ILO, IPhO), serial AI startup founders, and researchers with publications at ICLR, NeurIPS, etc.

• Company stage: We have 8 figures in funding and are scaling profitably and quickly to meet very strong demand.

Logistics

• Employment: Full-time.

• Location: San Francisco office only for this role.

• Visa Sponsorship: We provide support for relocation and visas for strong full-time candidates to the US or Singapore.

• Timeline: Applications are rolling. The process is 2 technical interviews and a 2-3 day work trial.

What we offer

• Competitive compensation

• 100% covered top-of-the-line medical, dental, and vision from Blue Shield of CA (US employees)

• Lunch and dinner when you’re in the office (in-office employees)

• Company-wide holiday break (Christmas Eve to New Year’s Day) on top of PTO and paid holidays

• Other perks including an Equinox membership, 401k, and commuter benefits (US employees)

• Unlimited* access to tokens for ChatGPT, Claude Code, Cursor, etc. *By unlimited, we mean no one on our token usage leaderboard has ever hit a limit. So we have no idea what the limit is.

Due to high volume, we may not actively respond to every application, but feel free to contact us at [e-mail] or elsewhere if we missed your application!