Business Office Specialist II

AtlantiCare; Egg Harbor Township (NJ); Presencial; USD 26.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Health Insurance

Retirement Plan

Disability Insurance

Tuition Reimbursement

FSAs

Wellness Programs

Descripción de la vacante

AtlantiCare is seeking a Business Office Specialist II to manage denials, unresolved payments and refunds within the Patient Accounting Department. You will coordinate with revenue cycle teams to meet customer requirements and maximize revenue collection.

The role requires a high school diploma, 3 years hospital business office experience or 5 years in collections, plus strong communication and confidentiality skills.

Formación

• High School Diploma required; 1–2 years of college preferred.
• At least 3 years hospital business office experience or 5 years in collections.
• Excellent telephone skills, confidentiality, and professional interaction.

Responsabilidades

• Handle denials, unresolved payments and refunds in Patient Accounting.
• Coordinate with revenue cycle functions to meet customer requirements and maximize revenue.
• Maintain professional communication and confidentiality in sensitive situations.

Conocimientos

Telephone communication

Computer literacy

Medical terminology

Customer service

Educación

High School Diploma

Some college coursework

Descripción del empleo

Business Office Specialist II

Job Description

POSITION SUMMARY

Performs activities related to denials, unresolved payments and refunds. Performs activities related to denial, unresolved payment and refund functions for the Patient Accounting Department in coordination with other revenue cycle functions to meet customer requirements, maximize revenue collection, and achieve best practice targets.

QUALIFICATIONS

EDUCATION: High School Diploma is required. One or two years of college preferred.

EXPERIENCE: At least 3 years hospital business office experience or a minimum of 5 years of experience in the collection field. * Overall knowledge of business office procedures and hospital policies. General knowledge of third-party payors, collection procedures, and collection laws. * Excellent telephone communication skills. Computer literacy required. * Working knowledge/familiarity of basic medical terminology. * Customer service oriented, which includes the ability to interact professionally and handle sensitive information/issues in a confidential, respectful, assertive and empathetic manner in difficult interpersonal situations. CERTIFICATION/LICENSURE: * No certification, registration, or licensure required.

PERFORMANCE EXPECTATIONS

Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. Daily productivity: 120 Billing edits resolved or 40 claims worked on Follow up/Denial -Numbers can change based off complexity Will require training of Employees as needed

WORK ENVIRONMENT

This position requires sitting, standing, walking, stooping and crouching for the majority of the workday. Works with such equipment as computer terminal, fax machine, printer and copier. The essential functions for this position are listed on the Assessment and Evaluation Tool.

REPORTING RELATIONSHIP

This position reports to department leadership.

The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

• Job Identification100996


• Job CategoryBilling / Insurance


• Job ScheduleFull time


• Job ShiftDay


• Pay Range$18.75-$27 per hour


• Holidays RequiredNo


• Weekends RequiredNo


• Hrs Per Week37.5


• Posting RequirementPost Int & Ext

Total Rewards at AtlantiCare

At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:

• Generous Paid Time Off (PTO)


• Medical, Prescription Drug, Dental & Vision Insurance


• Retirement Plans with employer contributions


• Short-Term & Long-Term Disability Coverage


• Life & Accidental Death & Dismemberment Insurance


• Tuition Reimbursement to support your educational goals


• Flexible Spending Accounts (FSAs) for healthcare and dependent care


• Wellness Programs to help you thrive


• Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements.

Join a team that values your well-being and invests in your future.

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.

AtlantiCare is an Equal Opportunity Employer

Equal employment opportunity, including veterans and individuals with disabilities.

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