Business Office Representative

Mary Bird Perkins Cancer Center; Shreveport (LA); On-site; USD 42,000 - 72,000; Full time

Job summary

Mary Bird Perkins Cancer Center is seeking an Oncology Revenue Cycle Professional to support insurance verification, authorization coordination, and treatment plan review in a fast-paced oncology clinic setting.

The role focuses on reducing patient financial barriers through accurate verification, efficient authorization processes, and proactive claims management, collaborating with nursing, pharmacy, and billing teams.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• 2+ years of experience in healthcare revenue cycle, preferably in oncology, infusion service or specialty care.
• Experience reviewing claims and identifying denial patterns, particularly in high-cost drug therapies, preferred.
• Experience utilizing EMR systems and oncology practice management/billing platforms preferred.

Responsibilities

• Verify insurance benefits and determine patient eligibility.
• Coordinate authorizations and review treatment plans to avoid delays.
• Assist with claims management and revenue cycle support to minimize denials.
• Provide patient financial clearance and clear communication regarding costs and coverage.
• Document processes and participate in compliance and process-improvement activities.

Skills

Insurance verification

Authorization coordination

Claims management

Patient financial clearance

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

EMR systems

Oncology practice management/billing platforms

Crystal Report Writer

Microsoft Office

Job description

Mary Bird Perkins Cancer Center is Louisiana’s leading cancer care organization, caring for more patients each year than any other facility in the region. And with strategic hospital and physician partnerships, we are delivering on our mission to improve survivorship and lessen the burden of cancer.

Mary Bird Perkins and its partners work together to provide state-of-the-art treatments and unparalleled collaborative, comprehensive cancer services. This culture of innovation helps attract the best cancer minds in the country, from expert physicians and highly specialized scientists to forward-thinking leaders in supportive care and other disciplines.

Together, with our hospital and physician partners, we are one-hundred percent focused on cancer care.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description

SCOPE: The Oncology Business Representative supports revenue cycle and patient access functions for oncology services, with a focus on infusion therapy. This role ensures accurate insurance verification, authorization coordination, and treatment plan review to support timely care delivery, minimize denials, and optimize reimbursement. The position plays a critical role in reducing financial barriers for patients undergoing complex cancer treatment. This position works in an oncology clinic or infusion center setting and functions in a fast-paced, detail-oriented environment requiring close coordination with nursing, pharmacy, billing, and authorization teams.

Functions

• Insurance Verification & Benefits Coordination
• Authorization & Treatment Plan Review
• Claims Management & Revenue Cycle Support
• Patient Financial Clearance & Communication
• Documentation, Compliance & Process Improvement

Qualifications

High school diploma or equivalent required; associate or bachelor's degree preferred.

2 + years of experience in healthcare revenue cycle, preferably in oncology, infusion service or specialty care.

Experience reviewing claims and identifying denial patterns, particularly in high-cost drug therapies, preferred.

Experience utilizing EMR systems and oncology practice management/billing platforms preferred.

Specialized Knowledge

Proficiency in Microsoft Office including applications in word processing, spreadsheets, database and presentation software and Crystal Report Writer.

Must type a minimum of 65 wpm.

Strong knowledge of insurance verification, oncology benefits, and prior authorization.

Familiarity with Oncology specific billing, including chemotherapy/immunotherapy administration and drug coding (HCPCS/J-CODES).

Working knowledge of ICD-10 diagnosis coding and its application to oncology treatment plans.

Oncology practice management/billing platforms.