Business Office Representative

Astera Cancer Care; Shreveport (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Mary Bird Perkins Cancer Center is seeking an Oncology Business Representative to support insurance verification, authorizations, and treatment plan review in an infusion-focused clinic. You will help reduce financial barriers for patients receiving complex cancer therapies while coordinating with nursing, pharmacy, billing, and authorization teams.

Ideal candidates have 2+ years in healthcare revenue cycle, familiarity with EMR systems, and a strong eye for detail to ensure accurate claims

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 2+ years in healthcare revenue cycle, preferably oncology, infusion or specialty care.
• Experience reviewing claims and identifying denial patterns in high-cost therapies.

Responsibilities

• Insurance verification and benefits coordination to support timely care.
• Authorization and treatment plan review to minimize denials and optimize reimbursement.
• Claims management and revenue cycle support in a fast-paced oncology setting.
• Patient financial clearance and clear communication with care teams.
• Documentation, compliance, and process improvement within the clinic.

Skills

Insurance verification

Authorization coordination

Revenue cycle

EMR systems

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

EMR systems

Crystal Reports

Microsoft Office

Job description

Mary Bird Perkins Cancer Center is Louisiana’s leading cancer care organization, caring for more patients each year than any other facility in the region. And with strategic hospital and physician partnerships, we are delivering on our mission to improve survivorship and lessen the burden of cancer. Mary Bird Perkins and its partners work together to provide state-of-the-art treatments and unparalleled collaborative, comprehensive cancer services. This culture of innovation helps attract the best cancer minds in the country, from expert physicians and highly specialized scientists to forward-thinking leaders in supportive care and other disciplines. Together, with our hospital and physician partners, we are one-hundred percent focused on cancer care.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

SCOPE:

The Oncology Business Representative supports revenue cycle and patient access functions for oncology services, with a focus on infusion therapy. This role ensures accurate insurance verification, authorization coordination, and treatment plan review to support timely care delivery, minimize denials, and optimize reimbursement. The position plays a critical role in reducing financial barriers for patients undergoing complex cancer treatment. This position works in an oncology clinic or infusion center setting and functions in a fast-paced, detail-oriented environment requiring close coordination with nursing, pharmacy, billing, and authorization teams.

FUNCTIONS:

1. Insurance Verification & Benefits Coordination
2. Authorization & Treatment Plan Review
3. Claims Management & Revenue Cycle Support
4. Patient Financial Clearance & Communication
5. Documentation, Compliance & Process Improvement

QUALIFICATIONS:

High school diploma or equivalent required; associate or bachelor's degree preferred. 2 + years of experience in healthcare revenue cycle, preferably in oncology, infusion service or specialty care. Experience reviewing claims and identifying denial patterns, particularly in high-cost drug therapies, preferred. Experience utilizing EMR systems and oncology practice management/billing platforms preferred.

SPECIALIZED KNOWLEDGE:

Proficiency in Microsoft Office including applications in word processing, spreadsheets, database and presentation software and Crystal Report Writer. Must type a minimum of 65 wpm. Strong knowledge of insurance verification, oncology benefits, and prior authorization. Familiarity with Oncology specific billing, including chemotherapy/immunotherapy administration and drug coding (HCPCS/J-CODES). Working knowledge of ICD-10 diagnosis coding and its application to oncology treatment plans. Oncology practice management/billing platforms.

For more than 50 years, the staff at Mary Bird Perkins Cancer Center has provided the highest quality care to our patients. We strive to hire the best qualified applicants to join our growing team.