Medical Scheduler

Astera Cancer Care; Gonzales (LA); On-site; USD 22,000 - 30,000; Full time

Job summary

Mary Bird Perkins Cancer Center in Louisiana seeks a friendly front desk receptionist to schedule computerized patient follow-up appointments, including lab visits, physician visits, and chemotherapy visits.

The role emphasizes patient-focused service, accurate appointment coordination, and collaboration with the health care team. You will answer phones, assist customers, and help keep the front desk running smoothly to support our patients' care continuum.

Qualifications

• High School diploma or equivalent is required.
• At least 2 years of scheduling in a clinical setting is required.
• Oncology experience is a plus.

Responsibilities

• Accurately schedule patient follow-up appointments (lab, physician, treatment) on computer schedule.
• Perform front desk clerical and receptionist duties (answer phone, assist customers).
• Assist in smooth front desk operations.
• Contact patients to reschedule no-shows and move patients as needed.

Skills

Scheduling

Customer service

Education

High School diploma or equivalent

Job description

Mary Bird Perkins Cancer Center is Louisiana’s leading cancer care organization, caring for more patients each year than any other facility in the region. And with strategic hospital and physician partnerships, we are delivering on our mission to improve survivorship and lessen the burden of cancer. Mary Bird Perkins and its partners work together to provide state-of-the-art treatments and unparalleled collaborative, comprehensive cancer services. This culture of innovation helps attract the best cancer minds in the country, from expert physicians and highly specialized scientists to forward-thinking leaders in supportive care and other disciplines. Together, with our hospital and physician partners, we are one-hundred percent focused on cancer care.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

SCOPE:

The scope of this position is to schedule computerized patient follow-up appointments. These will consist predominately of lab visits, physician visits, and chemotherapy visits. The employee shall demonstrate the ability to provide care and customer-focused services with all individuals who enter the practice. It is also imperative to assist fellow employees in providing the highest quality personalized patient care and maintain positive work relationships with other members of the health care team.

ESSENTIAL FUNCTIONS:

• Accurately schedule patient follow-up appointments (including lab, physician, treatment, and to outside physicians) on computer schedule in a professional, courteous and helpful manner.
• Perform general clerical and receptionist duties (answer phone, assist customers) of the front desk.
• Assist in the smooth running of the front desk.
• Contacts Patients to reschedule no-shows and to move patients, as needed in a timely, professional manner.
• Other duties as Assigned.

QUALIFICATIONS:

• High School diploma or equivalent required
• 2 years’ of scheduling in a clinical setting required
• Oncology experience a plus

For more than 50 years, the staff at Mary Bird Perkins Cancer Center has provided the highest quality care to our patients. We strive to hire the best qualified applicants to join our growing team.