Business Office Manager (BOM) - Greenleaf

Epic Healthcare; Norwalk (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Green Leaf Senior Living in Whittier, CA is hiring a Business Office Manager to oversee billing and collections, reporting to the Executive Director. The BOM will ensure accurate claims submission, verify patient status, and manage daily financial tasks to meet facility goals.

The ideal candidate has SNF billing experience, Medicare/Medicaid knowledge, strong MS Office skills, and excellent communication abilities to coordinate with patients, families, staff, and payors.

Qualifications

• A bachelor's degree or equivalent.
• Background in billing in SNF/AL with Medicare/Medicaid knowledge.
• Strong computer proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
• Excellent communication and customer service, empathetic.
• Ability to communicate with patients, families, staff and outside resources.

Responsibilities

• Submit claims accurately and timely for each payor type.
• Confirm billing is received; verify patient status and eligibility.
• Grow and supervise the Business Office Assistant (BOA).
• Maintain daily census, deposits, and patient files.
• Verify Medicaid certs and reauthorizations; monitor unbilled lists.
• Process notices and claims; handle A/B co-insurance listings.
• Run monthly analyses; document accounting entries and refunds.
• Attend management meetings and oversee end-of-month closing.

Skills

Communication skills

Customer service

Empathy

Team communication

Education

Bachelor's degree or equivalent

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

Now Hiring: Business Office Manager (BOM)

Overview of the position:

Under the direction of the Executive Director, the Business Office Manager (BOM) is delegated the administrative authority, responsibility and accountability necessary to carry out assigned duties. The primary result of this position is accurately billing and timely collecting of all funds while meeting facility goals, while maintaining highest ethical standards.

Green Leaf Senior Living

8101 Painter Ave

Whittier, CA 90602

Responsibilities:

• Submit claims accurately and timely, according to each payor type for which responsibl
• Confirm that each billing has been received. Confirmation method varies with payor type, but may include confirming on-line or calling
• Grow and develop the Business Office Assistant (BOA)
• Maintain daily census, make bank deposits, determine and verify patient status period, patient file maintenance and statement
• Ensure verification of patient payment status, Medicaid certs, CW
• Ensure computer TAR file, monthly reauthorization TARs to facility; maintain unbilled list; record receipt of Medicaid certs. Monitor for receipt of timely approval
• Process Notice of Action DHS 6114 and bil
• Ensure submission Medicaid claims to the appropriate office, handle claims inquirie
• Part A and B co-insurance listing and billing
• Process all ancillary invoices including verification of timely payment
• Run and review monthly analysis reports, as require
• Keys information into computer systems, including accounting syste
• Audit therapy logs and invoice
• Attend management meetings
• Billing of other charges – central supply, personal items and hair care
• Process refunds promptly
• Monitor and/or complete Medicaid application process for initial and manual redeterminations
• Process all pay types of billing
• Oversee collections on all accounts receivable
• Handle completion of required procedures for end-of-month closing
• Handle accounting functions of the resident trust account

Qualifications:

• A bachelor's degree or equivalent
• Background in billing in a Skilled Nursing Facility (SNF)/AL, knowledge of Medicare/Medicaid, HMObilling processes. Accurate keyboarding, calculating and computer ability is necessary.
• Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Must have exceptional communication and customer service skills, and be empathetic.
• Ability to effectively communicate with patients, families, responsible parties, staff and outside resources and
  agencies.
• Must be able to move intermittently throughout the workday.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
• Must meet the general health requirements set forth by the policies of this facility which includes an annual TB screening and physical examination.
• Must be able to cope with the mental and emotional stress of the position.