Billing & Operations Manager - Skilled Nursing

Epic Healthcare; Norwalk (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Green Leaf Senior Living in Whittier, CA is hiring a Business Office Manager to oversee billing and collections, reporting to the Executive Director. The BOM will ensure accurate claims submission, verify patient status, and manage daily financial tasks to meet facility goals.

The ideal candidate has SNF billing experience, Medicare/Medicaid knowledge, strong MS Office skills, and excellent communication abilities to coordinate with patients, families, staff, and payors.

Qualifications

• A bachelor's degree or equivalent.
• Background in billing in SNF/AL with Medicare/Medicaid knowledge.
• Strong computer proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
• Excellent communication and customer service, empathetic.
• Ability to communicate with patients, families, staff and outside resources.

Responsibilities

• Submit claims accurately and timely for each payor type.
• Confirm billing is received; verify patient status and eligibility.
• Grow and supervise the Business Office Assistant (BOA).
• Maintain daily census, deposits, and patient files.
• Verify Medicaid certs and reauthorizations; monitor unbilled lists.
• Process notices and claims; handle A/B co-insurance listings.
• Run monthly analyses; document accounting entries and refunds.
• Attend management meetings and oversee end-of-month closing.

Skills

Communication skills

Customer service

Empathy

Team communication

Education

Bachelor's degree or equivalent

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

Green Leaf Senior Living in Whittier, CA is hiring a Business Office Manager to oversee billing and collections, reporting to the Executive Director. The BOM will ensure accurate claims submission, verify patient status, and manage daily financial tasks to meet facility goals.

The ideal candidate has SNF billing experience, Medicare/Medicaid knowledge, strong MS Office skills, and excellent communication abilities to coordinate with patients, families, staff, and payors.