Business Office Manager (BOM)

Care Initiatives; West Branch (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Referral bonus program

Tuition reimbursement

Digital wallet access

Job summary

Care Initiatives is seeking a dedicated Business Office Manager in Iowa to oversee billing, accounts, and records across our nursing communities. This role emphasizes accuracy, regulatory compliance, and strong service to residents and families.

You will manage reimbursements, maintain financial records, and support month-end processes while ensuring HIPAA compliance and high-quality administrative leadership within a compassionate care environment.

Qualifications

• High school diploma required; associate/bachelor’s in business or healthcare administration preferred.
• Experience in business office management, healthcare billing, accounting, or admin leadership.
• Knowledge of Medicare/Medicaid, private insurance billing, PAYABLES and collections.
• Strong organizational skills with attention to detail and accuracy.
• Proficiency with computer systems, financial software, and MS Office.
• Strong communication and customer service skills with residents, families, and team members.

Responsibilities

• Manage accounts receivable, accounts payable, resident trust accounts, and collections.
• Oversee Medicare, Medicaid, private insurance billing, and other reimbursements.
• Maintain resident financial records and personnel documentation per policies/regulations.
• Prepare reports, reconcile accounts, and support month-end functions.
• Ensure HIPAA compliance and confidentiality across processes.

Skills

Accounts receivable

Accounts payable

Billing

HIPAA compliance

Customer service

Education

High school diploma

Associate or bachelor's degree in business/healthcare administration

Tools

Microsoft Office

Financial software

Job description

Business Office Manager
Schedule/Shifts Available: Full-Time-Days

Make a Difference Every Day – Join Care Initiatives as a vital part of our administrative team!

Join our compassionate care team across more than 40 skilled nursing communities throughout Iowa.If you're a dedicated and empathetic caregiver looking to make a meaningful impact on the lives of others during their healthcare journey, this is your opportunity to shine.

What You’ll Do & Key Responsibilities:

• Manage accounts receivable, accounts payable, resident trust accounts, and collection activities.
• Oversee Medicare, Medicaid, private insurance billing, and other reimbursement processes to ensure timely and accurate payments.
• Maintain resident financial records and personnel documentation in compliance with company policies and regulatory requirements.
• Prepare reports, reconcile accounts, and support month-end business office functions.
• Ensure compliance with HIPAA, confidentiality standards, and all applicable federal and state regulations.

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree in business, accounting, healthcare administration, or a related field preferred.
• Previous experience in a Business Office Manager, healthcare billing, accounting, or administrative leadership role preferred.
• Knowledge of Medicare, Medicaid, private insurance billing, accounts payable, and collections.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Proficiency with computer systems, financial software, and Microsoft Office applications.
• Strong communication and customer service skills with the ability to build positive relationships with residents, families, and team members.

Why Join Care Initiatives?

• Competitive Compensation: Earn a highly competitive wage.
• Comprehensive Benefits: Eligible employees enjoy robust benefit options including medical, dental, vision, 401(k), PTO, and more.
• Referral Bonus Program: Earn cash rewards for referring your friends.
• Tuition Reimbursement:Develop your skills with company paid training and education to take your career to the next level.
• Digital Wallet Access: Get paid as you earn—no more waiting for payday!

Start Your Journey with Us

At Care Initiatives, we’re committed to helping you grow your career while improving the lives of those we serve.