Business Office Manager (BOM)

LONG TERM HEALTHCARE; Virginia Beach (VA); On-site; USD 55,000 - 82,000; Full time

Benefits offered by this job

Health Insurance

Dental + Vision

401k

Employee recognition programs

Daily Pay

Job summary

LONG TERM HEALTHCARE is seeking a skilled Business Office Manager to supervise and coordinate the facility's business office functions, ensuring accurate accounting practices and timely reporting.

The role requires a Bachelor’s degree or equivalent experience in long-term care, 3+ years of related work, and leadership ability; proficiency in MS Word/Excel/PowerPoint/Outlook is essential; you will work with the Administrator and billing company to manage billing, AR, and patient trust funds.

Qualifications

• Bachelor’s degree in Business or relevant long-term care experience.
• Minimum of three years related experience.
• 1–2 years management/supervisory experience required; office management preferred.
• Effective verbal and written English communication skills.
• Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook.

Responsibilities

• Supervise, coordinate, and perform business office functions.
• Prepare and submit reports on a timely basis as required by the Administrator, company and government agencies.
• Accumulate and maintain vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
• Prepare and submit monthly resident billings for services provided.
• Responsible for monthly Medicaid, Medicare and other insurance billings with timely follow-up.
• Monitor and manage the accounts receivable collection process with outside billing company.
• Pursue past due accounts and maintain proper back-up documentation.
• Obtain and submit all required documentation to bill third party payers.
• Maintain financial records including cash receipts, disbursements, receivables, payables, payroll journal.
• Attend department head meetings to stay current on laws and regulations.
• Reconcile all facility cash and accounts; verify resident trust is accurately recorded.
• Maintain patient trust fund accounting with monthly reconciliation and quarterly statements.
• Participate in resident admissions by explaining rates, billing cycle and payment terms.
• Supervise and oversee other business office clerical staff.
• Other special projects and duties as assigned.

Skills

Verbal and written English

Attention to detail

Organizational skills

Analytical and problem solving

Independent decision making

Education

Bachelor’s degree in Business or relevant experience in long-term care

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Internet and Intranet navigation

Job description

Business Office Manager (BOM)

Supervise, coordinate, and perform business office functions under the direction of the Administrator in accordance with sound accounting practices.

Benefits and Perks:

• Health Insurance
• Dental + Vison
• 401k
• Employee recognition programs
• Daily Pay

Essential Duties & Responsibilities:

• Meet physical and sensory requirements stated below, and be able to work in the described environment.
• Prepare and submit reports on a timely basis as required and directed by the Administrator, the company and governmental agencies.
• Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
• Prepare and submit monthly resident billings for services provided.
• Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments in coordination with outside billing company.
• Monitor and manage the accounts receivable collection process in coordination with outside billing company.
• Pursue past due accounts persistently and maintain proper back-up documentation.
• Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
• Maintain financial records including any cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, as directed.
• Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions.
• Responsible for reconciling all facility cash and accounts.
• Verify that resident trust is accurately recorded.
• Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for patient trust fund daily.
• Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission.
• Supervise and oversee other business office clerical staff, as assigned.
• Other special projects and duties, as assigned.

Job Requirements:

• Bachelor’s degree in Business or relevant experience in long-term care.
• Minimum of three (3) years related experience.
• One (1) to two (2) years management/supervisory experience required; office management experience preferred.
• Effective verbal and written English communication skills.
• Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
• Strong analytical and problem solving skills.
• Ability to work with minimal supervision, take initiative and make independent decisions.
• Ability to deal with new tasks without the benefit of written procedures.
• Approachable, flexible and adaptable to change.
• Function independently, and have flexibility, personal integrity, and the ability to work effectively with employees and vendors.

Physical and Sensory Requirements:

• Moderate physical activity:
• Requires handling of average-weight objects up to twenty five (25) pounds.
• Sitting for more than two (2) hours at a time.
• Requires consistent computer work with repetitive typing and concentrating on computer screen.