Assistant Business Office Manager

Life Care Centers of America; Fort Wayne (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

Life Care Centers of America is seeking an Assistant Business Office Manager to support the Business Office Manager in billing, accounting, and payroll functions within a post-acute care setting. You will help manage patient accounts, postings, and daily reconciliations while ensuring compliance with laws and Life Care standards.

This role requires proficiency in Word/Excel, knowledge of Medicare/Insurance billing, and the ability to maintain confidentiality and operate within a team.

Qualifications

• High school graduate or equivalent required or preferred.
• Associate’s degree or equivalent experience preferred.
• One year in post-acute care or geriatric field preferred.
• Experience in Medicare and Insurance Billing required.

Responsibilities

• Assist with bookkeeping functions: posting payments and charges to patient ledgers, balancing daily receipts, and evaluating delinquent accounts.
• Maintain facility checkbook and reconcile regularly.
• Responsible for patient accounts and serve as BOM in absence.
• Exhibit excellent customer service and professional conduct with patients.
• Assist in evacuation of patients and adhere to safety protocols.
• Maintain regular attendance and collaborate with interdisciplinary team.
• Read, write, speak, and understand English; physical ability to perform listed lifts and movements.

Skills

Microsoft Word

Microsoft Excel

Email proficiency

Independent decision making

Education

High school graduate or equivalent

Associate’s degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Position Summary

The Assistant Business Office Manager assists the Business Office Manager in the overall administrative, billing, accounting, and payroll functions of the business office in accordance with all applicable laws, regulations, and Life Care standards. Reports to Business Office Manager (BOM).

Education, Experience, and Licensure/Certifications

• High school graduate or equivalent. Associate’s degree or equivalent experience preferred.
• One (1) year in post-acute care or other geriatric-related field preferred
• Experience in Medicare and Insurance Billing required

Specific Requirements

• Proficient in Microsoft Word, Excel, and e-mail
• Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the business office
• Make independent decisions when circumstances warrant such action
• Knowledgeable of administration practices and procedures as well as the laws, regulations, and guidelines governing administration functions in the post-acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the administration department
• Perform proficiently in all competency areas including but not limited to: general business office responsibilities, cash receipts and billing, patient rights, and safety and sanitation
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
• Promotes a culture of integrity, maintains an “open door” policy, and does not participate in or allow retaliation against those who report good faith concerns
• Actively implements the compliance program and Code of Conduct and ensures 100% participation by department staff

Essential Functions

• Assist with effective management and oversight of bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
• Maintain facility checkbook and reconcile checkbook regularly
• Responsible for patient accounts
• Assume the duties of the BOM in his/her absence
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively in an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language
• Lift 20 lbs floor to waist, lift 20 lbs waist to shoulder, lift and carry 20 lbs, and push/pull 20 lbs

An Equal Opportunity Employer