Business Office Manager (BOM)

Kinzua Nursing and Rehab; Pennsylvania; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Scheduling

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Competitive Pay

Career Growth

Job summary

Kinzua Nursing and Rehab seeks a vigilant Business Office Manager to oversee billing, accounts, and financial operations in a healthcare setting. You will coordinate resident billing, trust accounts, and vendor payments while ensuring compliance with HIPAA and regulatory requirements.

The role requires 2–3 years in a healthcare business office, proficiency in Microsoft Office and accounting software, and strong communication skills to liaise with residents, families, vendors, and corporate

Qualifications

• High school diploma or GED required; associate/bachelor’s degree preferred.
• 2–3 years of business office management experience in a skilled nursing facility or healthcare setting.
• Knowledge of Medicare, Medicaid, and insurance billing processes.

Responsibilities

• Manage daily operations of the business office, ensuring timely financial processes.
• Oversee and process resident billing for private pay, Medicare, Medicaid, and insurance claims.
• Monitor accounts receivable, prepare aging reports, and follow up on outstanding balances.
• Assist residents and families with financial questions, payment arrangements, and Medicaid applications.
• Maintain resident trust accounts in accordance with state and federal guidelines.
• Process vendor invoices and ensure accurate coding and timely payment of accounts payable.
• Reconcile cash, bank accounts, and other financial records monthly.
• Coordinate with corporate billing and payroll departments for compliance and accuracy.
• Prepare and submit reports to corporate management and regulatory agencies.
• Maintain organized and confidential financial files for residents and the facility.
• Participate in leadership meetings and support the facility’s financial health.
• Supervise and train business office staff, ensuring exceptional customer service.
• Assist in audits, surveys, and inspections as requested.

Skills

Interpersonal skills

Attention to detail

Confidentiality

Education

High school diploma or GED

Associate or Bachelor’s in accounting/business administration (preferred)

Tools

Microsoft Office Suite

PointClickCare or similar accounting software

Job description

Business Office Manager (BOM) at Kinzua Nursing and Rehab,

The Business Office Manager (BOM) at Kinzua Nursing and Rehab, is responsible for overseeing and managing all business office functions of the facility to ensure efficient, accurate, and timely financial operations. This includes billing, resident trust accounts, payroll coordination, accounts receivable and payable, and maintaining compliance with company policies, state, and federal regulations. The BOM serves as a key liaison between residents, families, vendors, and corporate accounting.

Essential Duties and Responsibilities:

• Manage daily operations of the business office, ensuring accuracy and timeliness in all financial and administrative processes.

• Oversee and process resident billing for private pay, Medicare, Medicaid, and insurance claims.

• Monitor accounts receivable, prepare aging reports, and follow up on outstanding balances.

• Assist residents and families with financial questions, payment arrangements, and Medicaid applications as needed.

• Maintain resident trust accounts in accordance with state and federal guidelines.

• Process vendor invoices and ensure accurate coding and timely payment of accounts payable.

• Reconcile cash, bank accounts, and other financial records monthly.

• Coordinate with corporate billing and payroll departments to ensure compliance and accuracy.

• Prepare and submit required reports to corporate management and regulatory agencies.

• Maintain organized and confidential financial files for residents and the facility.

• Participate in leadership meetings and support the facility’s overall financial health and performance.

• Supervise and train business office staff, ensuring exceptional customer service and professionalism.

• Assist in audits, surveys, and inspections as requested.

Qualifications:

• High school diploma or equivalent required; associate’s or bachelor’s degree in accounting, business administration, or related field preferred.

• Minimum of 2–3 years of business office management experience in a skilled nursing facility or healthcare setting strongly preferred.

• Knowledge of Medicare, Medicaid, and insurance billing processes required.

• Proficiency with Microsoft Office Suite and accounting software (experience with PointClickCare or similar systems preferred).

• Excellent interpersonal and communication skills.

Ability to maintain confidentiality and comply with HIPAA standards.

What we Offer:

• Paid Time Off (PTO)

• Flexible Scheduling

• Comprehensive Medical, Dental, and Vision Insurance

• Life Insurance

• Competitive Pay Rates

• Opportunities for Career Growth