Business Office Manager, BOM

CommuniCare Health Services; Kingwood (WV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

PTO plans

401(k) with employer match

Flexible Spending Accounts

Job summary

CommuniCare Health Services is seeking a Business Office Manager for our Kingwood, WV location. The BOM will oversee the center's business office operations, supervise staff, and ensure accurate billing and collections in a post-acute setting.

The role requires Medicare/Medicaid knowledge, supervisory experience, and strong Microsoft Office skills. Excellent communication with executives, families, and outside agencies is essential.

Qualifications

• 3–5 years of experience in the business office of a Long Term Care facility.
• College degree in Business Administration, Accounting/Finance, or related field.
• Supervisory experience and management training.
• Thorough understanding of Medicare, Medicaid, private insurance, and managed care costing.
• Proficiency with accounts receivable, accounts payable, G/L, and information systems.

Responsibilities

• Complete weekly BOM Admission Checklist and present at morning stand-up.
• Verify and tie out midnight census testing for validity and accuracy.
• Complete admission procedures in absence of Admissions Coordinator.
• Conduct weekly Medicaid pending/collection blitz meetings.
• Perform root cause analysis on accounts contributing to bad debt and propose solutions.
• Attend UR/PPS meetings and supervise BOM support staff.

Skills

Business Office Leadership

Medicare Knowledge

Supervisory Experience

Microsoft Office Proficiency

Billing & AR Processes

Education

Bachelor's in Business Administration

Accounting/Finance Degree

Tools

Microsoft Excel

Microsoft Word

Job description

Job Address:300 Miller Rd Kingwood, WV 26537Kingwood Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Business Office Manager to join our team.PURPOSE/BELIEF STATEMENT:The position of Business Office Manager (BOM) is responsible for maintaining CommuniCare Health Services (CHS) business office policies and procedures and direct supervision of the Assistant BOM. The BOM must be able to effectively communicate with the Executive Director, Regional Team, and Business Office Staff as well as interact effectively with external clients such as families, attorneys, and outside agencies.QUALIFICATIONS KNOWLEDGE/SKILLS & ABILITIESMust have 3 - 5 years’ experience in the business office of a Long Term Care facilityCollege degree in Business Administration, Accounting/Finance, or related fieldPrior supervisory experience and management training.Must possess a thorough understanding of Medicare. Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems.Must have the ability to make independent decisions when circumstances warrant such action.Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public.Must be willing to seek out new methods and principles.Must be computer literate and have a working knowledge of Microsoft Office including but not limited to Excel and Word.JOB DUTIES & RESPONSIBILITIESComplete weekly BOM Admission Checklist and present weekly at morning stand up to reduce exceptionsVerify and tie out the midnight census testing for validity and accuracy on a daily basisReference Policy Midnight CensusComplete admission procedures in absence of Admissions CoordinatorConduct weekly Medicaid pending/collection blitz meeting with facility staffReference Policies Collection Blitz and Medicaid Pending Log and MeetingsComplete root cause analysis on accounts that contribute to bad debt then advise Executive Director regarding types of issues identified and proposed solutionsComplete insurance forms per requestAttend Utilization Review (UR) and/or PPS meeting as necessarySupervise, organize, evaluate, and monitor all business office support staffMeet with resident/responsible parties upon admission and discharge to discuss financial obligationsComplete and coordinate tasks necessary for timely and accurate billing and collection.Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.BenefitsAs a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.About UsA family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, \"to reach out with our hearts and touch the hearts of others.\" Through this effort we create \"Caring Communities\" where staff, residents, clients, and family members care for and about one another.