Business Office Manager

New Perspective Senior Living; West Fargo (ND); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in senior living is seeking a Business Office Manager to enhance community operations. This role is pivotal in recruiting, onboarding, and ensuring compliance while fostering a positive environment for both staff and residents. You'll manage key administrative tasks and lead a dedicated concierge team, contributing to a culture of servant leadership and collaboration. Join us in making a meaningful impact in the lives of seniors while enjoying comprehensive benefits and opportunities for professional growth.

Benefits

Medical, Dental, & Vision Insurance

401(k) with Company Match

Paid Time Off and Holidays

Company-Paid Basic Life Insurance

Voluntary Short-Term Disability

Company-Paid Long-Term Disability

Health Reimbursement Account

Flexible Spending Accounts

Education assistance up to $5,000

Employee Assistance Program

Qualifications

• Experience in recruiting, screening, and onboarding non-exempt employees.
• Strong organizational and computer skills with a focus on HR processes.

Responsibilities

• Recruit, screen, and onboard non-exempt employees to ensure compliance.
• Lead the concierge team to create a welcoming environment for staff and residents.

Skills

Recruiting

Onboarding

Organizational Skills

Communication Skills

Problem-Solving

Education

High School diploma or GED

Tools

HR Software

Job description

Why New Perspective Senior Living? A career with a purpose starts here!

This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 in the next couple of years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.

Join us as the Business Office Managerand play a vital role in our community! You'll handle key tasks like recruiting and onboarding non-exempt employees, payroll assistance, and ensuring compliance. You'll also lead the concierge team, creating a warm, welcoming environment for both staff and residents. Your efforts will drive smooth communication and make a positive impact on everyone around you!

Key Responsibilities:

• Recruit, screen, and onboard non-exempt employees.
• Manage job postings on internal and external platforms.
• Ensure timely completion of onboarding steps, including background checks and I-9 verification.
• Train employees on HR software and community-specific systems.
• Handle employment changes and submit payroll for processing.
• Lead engagement activities and promote a positive employee experience.
• Ensure compliance with federal, state, and company policies.
• Support accounting with accounts payable, vendor relationships, and resident billing.
• Supervise, train, and manage the concierge team.
• Perform other duties as assigned.

Skills & Qualifications:

• High School diploma or GED.
• Experience in recruiting, screening, and onboarding.
• Strong organizational and computer skills.
• Experience in senior living or healthcare is a plus.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and multitasking skills.
• Ability to work flexible hours, including weekends and holidays.

This role blends hiring, administration, and hospitality to ensure smooth operations and exceptional Team Member Engagement.

Team Member Benefits & Perks*

• Medical, Dental, & Vision Insurance
• 401(k) with Company Match!
• Paid Time Off and Holidays
• Company-Paid Basic Life Insurance
• Voluntary Short-Term Disability
• Company-Paid Long-Term Disability
• Health Reimbursement Account/Health Savings Account
• Flexible Spending Accounts
• Education assistance - up to $5,000 per calendar year!
• Leadership Development & Career Advancement
• Real-time Access to Earned Wages
• Referral Bonuses
• Employee Assistance Program

*Benefits vary by full-time, part-time, and PRN status.

New Perspective is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.