Business Office Manager

Sunnysidenursing; Torrance (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading nursing and post-acute care facility in Torrance, California, is seeking a Business Office Operations Manager to oversee financial operations, billing processes, and compliance efforts. The ideal candidate will have supervisory experience and a strong understanding of healthcare reimbursement to ensure maximum effectiveness in managing the facility's finances.

Qualifications

• 2-4 years of experience in Skilled Nursing Facility billing required.
• Supervisory experience required.
• Ability to implement healthcare reimbursement and billing principles.

Responsibilities

• Oversee overall business office operations.
• Ensure timely and accurate billing to appropriate payer sources.
• Monitor facility collection activities and account receivables.

Skills

Healthcare reimbursement

Billing and accounting principles

Supervision

Point Click Care (PCC) system

Education

Bachelor's or Associate's degree in business or accounting

Job description

About Us

Centrally located in Torrance, California, Sunnyside Nursing and Post-Acute Care provides sub-acute nursing care, rehabilitation services, skilled nursing, and long-term care. Our compassionate staff offers individualized care plans for each resident to ensure personalized care is provided to all our patients with a goal to return home.

Our team of qualified professionals provides compassionate care by:

• Maintaining high medical integrity
• Fostering a team spirit among staff
• Creating friendly, beautiful surroundings for our residents and their visitors

We understand the importance of creating a comfortable and nurturing atmosphere, whether residents stay for short-term treatment or long-term care.

Position Summary:

Responsible for overall business office operations ensuring that systems of internal control are in place and operating satisfactorily to safeguard facility assets. Ensures that cash flow is maximized and company accounts receivable targets are met. Acts as a financial liaison between corporate departments and other staff (accounting, reimbursement, MIS, etc.) Maximizes the effectiveness of the company's audit and compliance efforts.

Duties and Responsibilities:

• Complies with all company and departmental policies and procedures.
• Compiles, audits and documents accounting/ financial data for the Care Center.
• Maintains a thorough understanding of various topics as they relate to the facility financial operations including: government relations, third party billing and reimbursement issues, internal policies and procedures, data information systems and business relations with other facilities.
• Supervises and participates in the monthly close of financials ensuring that revenue is posted to the correct accounts.
• Supervises and participates in the timely and accurate processing of monthly billing to appropriate payer sources (Medicare, Medicaid, Private, Commercial, VA, Hospice and Co-insurance, etc.).
• Supervises and participates in timely and accurate crossover billing.
• Monitors and coordinates facility collection activity on all past due accounts to ensure account receivable targets are met. Reviews delinquent accounts and assesses ability to collect. Makes recommendations for third party collections and/or write off.
• Prepares and/or ensures submission of A/R review documentation and monthly follow-up reports to corporate office and Administrator in a timely manner.
• Checks Medi-Cal eligibility for each Medi-Cal recipient on admission and monthly.
• Contacts Medi-Cal workers as necessary to obtain Medi-Cal eligibility and I.D. Cards. Obtains current Medicare, HMO and health insurance cards or copies for billing purposes.
• Collects all charges from Central supply and appropriate invoices from vendors, and ensures timely payment of accounts payable.
• Oversees the Resident Trust Account and assures that all regulations are followed regarding the fund. Establishes and maintains accurate and on-going documentation of resident trust fund. Reports all resident account activity to the responsible party, resident and Administrator on a quarterly basis.
• Ensures that all business records and files are accurate, complete and up to date.
• Performs follow-up reviews of issues identified by financial/administrative review and internal audit reports.

Qualifications:

• At least 2-4 years' experience in Skilled Nursing Facility billing required
• Point Click Care (PCC) billing system experience preferred
• Bachelor's or Associate's degree from accredited college with specialization in business or accounting preferred
• Supervisory experience required
• Ability to understand and implement healthcare reimbursement, billing and accounting principles.
• Commitment to the company mission to consistently deliver high quality, person-centered care with dignity, respect, compassion and integrity, and to enrich every life we touch. Embracing the company values of care & compassion, community, honesty & integrity, teamwork, innovation and safety.