Business Office Manager

Life Care Centers of America; Sparta (TN); On-site; USD 65,000 - 88,000; Full time

Job summary

Life Care Centers of America is seeking a Business Office Manager to direct the administrative, billing, accounting, and payroll functions in a post-acute care facility. This role ensures compliance with all applicable laws and Life Care standards, and leads the business office team to deliver quality service to patients and vendors.

The position requires an associate degree or equivalent experience with preferred two years’ office management experience and the possibility of one year in

Qualifications

• Minimum of an associate’s degree or equivalent experience.
• Two years of office management experience preferred.
• One year in post acute care or geriatric field preferred.

Responsibilities

• Plan, organize, develop, implement, and interpret business office programs, goals, policies and procedures.
• Make independent decisions when circumstances warrant such action.
• Ensure compliance with laws, regulations, and Life Care standards in business office operations.
• Maintain professional relationships with associates and vendors.
• Protect confidential information and follow company policies.
• Communicate and function on an interdisciplinary team.
• Possess dependable attendance and perform in all competency areas including patient rights, safety, and sanitation.

Skills

Customer service

Communication

Teamwork

Confidentiality

Interdisciplinary collaboration

Education

Associate degree or equivalent experience

Job description

Position Summary

The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, And Licensure Requirements

• Minimum of an associate’s degree or equivalent experience
• Two (2) years of office management experience preferred
• One (1) year in post acute care or other geriatric related field preferred

Specific Job Requirements

• Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in the post acute care facility
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
• Maintain facility checkbook and reconcile checkbook regularly
• Manage and oversee patient accounts
• Recruit, select, hire, train, evaluate, counsel, and supervisor business office staff
• Effectively manage and operate within budget
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgement
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer