Business Office Manager

Lifepoint Health®; Plano (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401(k) retirement package and company match

Mental health services and wellness programs

Ongoing learning and career advancement opportunities

Job summary

Lifepoint Health® is seeking a Financial Counselor for their new facility in Plano, Texas. This full-time role involves providing vital financial counseling services, ensuring accurate financial records, and collaborating with departments to enhance patient care.

The ideal candidate will have an associate's degree or higher in business administration or accounting, previous accounts receivable experience, and excellent communication skills. Join our mission in providing exceptional healthcare in a brand-new facility.

Qualifications

• Education: Associate's degree or higher in business administration or accounting.
• Experience: Previous accounts receivable experience in a psychiatric healthcare facility.
• License: Valid driver's license preferred and completed Crisis Prevention Training within 30 days of hire.

Responsibilities

• Accurately records and reports census and admission information.
• Serves as point of contact regarding benefit determination.
• Performs insurance benefit verification and financial counseling.

Skills

Attention to detail

Financial counseling

Communication skills

Education

Associate's degree or higher in business administration or accounting

Job description

Schedule

Full Time

About Texas Rehabilitation of Plano

Texas Rehabilitation of Plano is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. By joining our team, you are embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Texas Rehabilitation of Plano is a brand‑new 40‑bed inpatient rehabilitation facility opening in 2026. We offer high‑quality, compassionate care for a wide variety of patients in need. Our teams provide evidence‑based, transformational care for a broad range of rehabilitation concerns in a compassionate, comfortable environment.

How You'll Contribute

• Accurately records and reports census and admission information.
• Serves as additional point of contact regarding benefit determination within departmental timelines.
• Performs upfront collections, financial counseling and data processing.
• Ensures accurate capturing and posting of financial activity and maintains accounts receivable at amounts appropriate for payer and acuity mix.
• Actively works with the Utilization department to ensure pre‑certifications, certifications, and appeals are completed accurately and in a timely manner.
• Corresponds effectively with commercial and managed care payers.
• Performs insurance benefit verification and financial counseling in a timely manner.
• Reviews deposits to ensure accuracy and balances cash daily.
• Ensures accurate records of financial transactions for the facility.
• Assists the Financial Counselor to ensure payments are received by clients.
• Displays fiscal responsibility.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well‑being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Brand new facility: Brand new hospital, built from the ground up, with cutting edge equipment and technology.

Qualifications

• Education: Associate's degree or higher in business administration, accounting preferred, or a combination of education and relevant work experience.
• Experience: Previous experience in accounts receivable at a psychiatric healthcare facility and previous supervisory experience preferred.
• License: Valid driver's license preferred; completed Crisis Prevention Training (CPI) within 30 days of hire and prior to patient contact.

EEOC Statement

Texas Rehabilitation of Plano is an Equal Opportunity Employer. Texas Rehabilitation of Plano is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.