Business Office Manager

The Chesapeake - LifeSpire; Newport News (VA); On-site; USD 50,000 - 65,000; Full time

Job summary

Join a leading community in Newport News, Virginia, as a Business Office Manager. You will oversee essential business functions, ensuring accuracy in billing and accounts management while fostering positive relationships with residents and staff. This role offers an opportunity to make a significant impact in the lives of residents through effective financial management and support. If you have a strong background in accounting and a passion for service, we invite you to be part of our dedicated team.

Qualifications

• 1-2 years accounting experience required.
• Medicare/Medicaid billing experience preferred.

Responsibilities

• Supervises Business Office functions including accounts payable and receivable.
• Manages vendor contracts and ensures documentation is maintained.
• Assists with annual budgets and variance reporting.

Skills

Organizational Skills

Communication Skills

Customer Service

Problem Solving

Education

Bachelor's Degree in Business or Accounting

Tools

Microsoft Office

Accounting Software

Job description

Join us at The Chesapeake where we impact lives and build careers!

At The Chesapeake in Newport News, Virginia, residents receive gracious hospitality and exquisite service from a caring and committed team who know they make a difference in the work they perform. Our mission is to empower individuals with choices in purposeful living built on values of faith, servant leadership, stewardship, integrity, peace of mind, innovation and joy.

If you are looking to make a difference, we’d love to talk to you!

GENERAL OVERVIEW:

The Business Office Manager supervises, organizes, and performs Business Office functions including, but not limited to, accounts payable, accounts receivable and general accounting for the community. This position is also responsible for coordination of information with other departments of the community and the LifeSpire Home Office as needed to manage efficient and accurate business functions. This person will supervise one administrative assistant. This position will work closely with corporate accounting for month end processing and billing. This position also supports team members and other departments, and assists residents, families, staff, vendors, and visitors as needed. .

KEY DUTIES AND RESPONSIBILITIES:

1. Supports the Mission, Values and Vision of LifeSpire.
2. Prepares Bank Deposits and Corresponding Reports
3. Responsible for processing all private pay resident billing and accounts receivables
4. Works with revenue cycle manager to manage any billing adjustments/refunds or billing disputes.
5. Meets with all new residents and families to fully explain financial obligations, paperwork, and processes.
6. Ongoing communication with residents and family members regarding billing, collection questions and resolving issues.
7. Oversees accounts payable processing for the community
8. Updates and reconciles daily census records.
9. Works to bring current any private past due accounts and reports any issues to the Executive Director and corporate revenue cycle manager.
10. Manages vendor contracts and ensures required documentation is maintained (such as signed agreements, licenses, insurance coverage, etc.)
11. Manages all month end processes for the Community and reviews census reconciliation.
12. Ensures accurate completion of Admission forms and agreements.
13. Participates in month end process to ensure claims, Rehab bill, ancillary and Pharmacy bill are accurate
14. Recognize and bring to management’s attention inconsistencies, errors, or the need for additional training when working with other departments.
15. Compiles and prepares data and reports as required by Administrator and/or Corporate.
16. Other duties as assigned by Administrator, Executive Director or Associate Director, or Home Office.
17. Assists with annual budgets, working with department heads to help compile department budgets into a consolidated community budget
18. Assists Executive Director with monthly variance reporting

Qualifications

1. Ability to maintain and strengthen positive working relationships with coworkers, residents, families, and vendors.
2. Strong organizational skills with attention to detail
3. Strong verbal, written, and interpersonal communication skills.
4. Self-motivated and directed with the ability to work independently with minimal supervision
5. Strong computer skills, experience with relevant accounting software, and ability to master new software programs..
6. Proficient with Microsoft Office programs
7. Strong customer service and problem solving skills and ability to resolve issues and communicate resolutions with other parties.
8. Bachelors Degree in Business or Accounting (or a closely related field) preferred, with an emphasis in Accounting/Finance; or equivalent experience.
9. Medicare/Medicaid billing, preferably in a continuing care, long-term care, or skilled nursing facility is preferred.
10. 1-2 years accounting experience

At The Chesapeake, energy, compassion, creativity and talents are valued and rewarded. We want you to be the best you can be – we can do this together with work/life integration, coaching, and opportunities to grow.Together we can make a difference for residents and their families. Come join our winning team!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.