Business Office Manager

Symphony Linden; Michigan; Hybrid; USD 52,000 - 78,000; Full time

Job summary

The Symphony Care Network is seeking a reliable Business Office Manager to support daily administrative and financial operations in a skilled nursing facility. You will oversee deposits, census input, trust fund handling, accounts aging, and past-due collections to keep operations smooth.

Ideal candidates have healthcare accounts receivable experience, Medicaid knowledge, and at least two years in a long-term care business office, with strong financial counseling skills for residents and

Qualifications

• Experience in healthcare, focusing on accounts receivable and Medicaid.
• Ability to provide financial counseling to residents and families.
• Familiarity with long-term care regulatory requirements is a plus.

Responsibilities

• Prepare deposits daily.
• Maintain, balance and input census.
• Process trust fund requests and maintain trust accounts.
• Review accounts and aging, reporting inconsistencies.
• Lead the collection process for past-due accounts.
• Verify financial benefits – HIQA, Medicare, and insurance.
• Stay current with state and federal LTC regulations.

Skills

Healthcare experience

Accounts receivable

Medicaid knowledge

Financial counseling

Job description

Description

We are seeking a reliable and detail-oriented Business Office Manager (BOM) to support the daily administrative and financial operations of our skilled nursing facility. In this role, the BOM will help ensure accurate billing, efficient office processes, and a well-organized environment that supports residents, staff, and visitors.

The Symphony difference is in the way we treat people, and we treat everyone (from guests to visitors to employees) like family. When you join the Symphony team, you’ll not only be caring for others, but become part of a compassionate family who cares for you too. At Symphony, we are caring, family-centered, authentic, knowledgeable, loving, and so much more. Come join the family!

Title: Business Office Manager
Location: Symphony Care Network
Shift: Full-Time Day Shift

The Business Office Manager (BOM) will:

• Prepare Deposits Daily


• Maintain, balance and input census


• Process trust fund requests and maintain trust accounts


• Review accounts and aging on an ongoing basis and report inconsistencies


• Lead the collection process for past due accounts


• Verification of Financial Benefits – HIQA, Medicare, and Insurance


• Keep current with all State and Federal Regulations/Laws as it related to LTC Facilities.

Business Office Manager (BOM) Requirements:

• Experience in Healthcare, specifically in Accounts Receivable and Medicaid.


• 2 + years long-term care business office experience


• Experience in providing financial counseling for residents and families