Business Office Manager

United Surgical Partners International; Memphis (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, prescription

Life and AD&D

Disability insurance

FSAs and HSAs

401(k) and retirement planning

Paid holidays and vacation

Job summary

St. Francis Surgery Center in Memphis, TN, is seeking a Medical Business Office Manager to lead the business office and revenue cycle operations. The role focuses on billing accuracy, regulatory compliance, and strategic financial planning to support patient care.

The ideal candidate has healthcare administration experience, strong leadership, and proficiency with billing systems. This on-site position offers comprehensive benefits and opportunities for growth within USPI facilities.

Qualifications

• Bachelor's degree in Healthcare Administration, Business, or related field required.
• Proven experience in healthcare administration, medical billing, or revenue cycle management.
• Knowledge of healthcare regulations and compliance.
• Strong communication, organizational, and leadership skills.
• Proficiency with healthcare software and billing systems.
• Attention to detail and a commitment to accuracy.
• Experience working with all types of third party payers.

Responsibilities

• Oversee billing and coding; ensure timely claim submissions.
• Manage accounts receivable, payments, and collections.
• Collaborate with admin and clinical teams to optimize revenue cycle.
• Coordinate insurance verification and prior authorizations.
• Ensure HIPAA compliance and healthcare regulations.
• Generate financial reports and provide decision-support analysis.
• Assist budgeting, financial planning and revenue forecasting.
• Establish protocols for charge entry and month-end close.
• Lead and develop staff; conduct evaluations and hiring.

Skills

Healthcare administration

Billing/revenue cycle

Leadership

Communication

Education

Bachelor's degree in Healthcare Administration or related field

Tools

Billing software

Job description

Medical Business Office Manager

Are you a detail-oriented and an experienced medical office manager seeking a rewarding career in healthcare administration? St. Francis Surgery Center, a thriving Ambulatory Surgery Center located in Memphis, TN, is looking for a Business Office Manager to join our team.

Position Overview:

As the Business Office Manager at St. Francis Surgery Center, you will play a vital role in the efficient operation of our healthcare facility. You will oversee and manage the business office operations, ensuring compliance with healthcare regulations and maintaining the highest standards of patient care. This position offers a unique opportunity for career growth in a dynamic and patient-focused environment.

Key Responsibilities:

• Oversee the billing and coding functions, ensuring accurate and timely submission of claims.
• Manage accounts receivable, payments, and collections processes.
• Collaborate with our administrative and clinical teams to optimize revenue cycle management.
• Coordinate insurance verification and authorization processes.
• Ensure compliance with healthcare regulations, including HIPAA.
• Generate financial reports and provide analysis to support decision-making.
• Assist in budgeting, financial planning, and revenue forecasting.
• Managing revenue cycle process
• Establish and maintain protocols for the charge entry
• Complete all month end close processes.
• Assures compliance to industry regulatory standards as well as North Central/USPI Business Office standards, policies and procedures.
• Communicates regularly and effectively
• Dynamic leadership skills to help direct, coach and motivate staff.
• Conduct personnel evaluations for employees supervised.
• Interview and hire personnel as needed due to staff changes.

Required Skills:

• Bachelor's degree in Healthcare Administration, Business, or related field required.
• Proven experience in healthcare administration, medical billing, or revenue cycle management.
• Knowledge of healthcare regulations and compliance.
• Strong communication, organizational, and leadership skills.
• Proficiency with healthcare software and billing systems.
• Attention to detail and a commitment to accuracy.
• Experience working with all types of third party payers. (HMO, PPO, Medicare/Medicaid, etc.)
• Demonstrates accountability, integrity, professionalism, openness, receptive to change, creativity and innovative.

What We Offer:

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Short- and long-term disability options
• Flexible spending accounts (FSAs) and health savings accounts (HSAs)
• 401(k) and retirement planning resources
• Paid holidays and vacation

Who We Are:

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to deliver first-class ambulatory solutions across the United States, with a focus on efficiency, clinical excellence, and patient-centered care.

We are committed to fostering aninclusive culturethat respects and values diversity. By embracing individual contributions and perspectives, we strengthen our ability to serve our patients, partners, and communities.