Business Office Manager

United Surgical Partners International, Inc; Memphis (TN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision, and Rx

Life and AD&D coverage

Short- and long-term disability

FSAs and HSAs

401(k) and retirement planning

Paid holidays and vacation

Job summary

USPI is seeking a skilled Business Office Manager in Memphis to lead the medical billing, coding, and revenue cycle operations at St. Francis Surgery Center.

The role focuses on ensuring accurate claims submission, timely payments, and strong cross-functional collaboration to optimize revenue and compliance. The candidate will oversee budgeting processes, month-end closes, and staff performance while maintaining HIPAA standards and high-quality patient care.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business, or related field.
• Experience in healthcare administration, medical billing, or revenue cycle management.
• Knowledge of healthcare regulations and compliance.
• Strong communication, organizational, and leadership skills.
• Proficiency with healthcare software and billing systems.
• Attention to detail and accuracy.
• Experience with third-party payers (HMO, PPO, Medicare/Medicaid).

Responsibilities

• Oversee the billing and coding functions and ensure timely submission of claims.
• Manage accounts receivable, payments, and collections processes.
• Collaborate with administrative and clinical teams to optimize revenue cycle management.
• Coordinate insurance verification and authorization processes.
• Ensure HIPAA and other regulatory compliance across processes.
• Generate financial reports and provide analysis for decision-making.
• Assist in budgeting, financial planning, and revenue forecasting.
• Lead and develop the revenue cycle staff and conduct evaluations.

Skills

Healthcare Administration

Medical Billing

Revenue Cycle Management

HIPAA Compliance

Leadership

Communication

Billing Systems

Payer Knowledge

Education

Bachelor’s degree in Healthcare Administration, Business, or related field

Tools

Billing Software

Healthcare Software

Job description

Medical Business Office Manager

Are you a detail-oriented and an experienced medical office manager seeking a rewarding career in healthcare administration? St. Francis Surgery Center, a thriving Ambulatory Surgery Center located in Memphis, TN, is looking for a Business Office Manager to join our team.

Position Overview

As the Business Office Manager at St. Francis Surgery Center, you will play a vital role in the efficient operation of our healthcare facility. You will oversee and manage the business office operations, ensuring compliance with healthcare regulations and maintaining the highest standards of patient care. This position offers a unique opportunity for career growth in a dynamic and patient-focused environment.

• Oversee the billing and coding functions, ensuring accurate and timely submission of claims.
• Manage accounts receivable, payments, and collections processes.
• Collaborate with our administrative and clinical teams to optimize revenue cycle management.
• Coordinate insurance verification and authorization processes.
• Ensure compliance with healthcare regulations, including HIPAA.
• Generate financial reports and provide analysis to support decision-making.
• Assist in budgeting, financial planning, and revenue forecasting.
• Managing revenue cycle process
• Establish and maintain protocols for the charge entry
• Complete all month end close processes.
• Assures compliance to industry regulatory standards as well as North Central/USPI Business Office standards, policies and procedures.
• Communicates regularly and effectively
• Dynamic leadership skills to help direct, coach and motivate staff.
• Conduct personnel evaluations for employees supervised.
• Interview and hire personnel as needed due to staff changes.

Required Skills

• Bachelor's degree in Healthcare Administration, Business, or related field required.
• Proven experience in healthcare administration, medical billing, or revenue cycle management.
• Knowledge of healthcare regulations and compliance.
• Strong communication, organizational, and leadership skills.
• Proficiency with healthcare software and billing systems.
• Attention to detail and a commitment to accuracy.
• Experience working with all types of third party payers. (HMO, PPO, Medicare/Medicaid, etc.)
• Demonstrates accountability, integrity, professionalism, openness, receptive to change, creativity and innovative.

What We Offer

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Short- and long-term disability options
• Flexible spending accounts (FSAs) and health savings accounts (HSAs)
• 401(k) and retirement planning resources
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to deliver first-class ambulatory solutions across the United States, with a focus on efficiency, clinical excellence, and patient-centered care.

We are committed to fostering an inclusive culture that respects and values diversity. By embracing individual contributions and perspectives, we strengthen our ability to serve our patients, partners, and communities.

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