Business Office Manager

YMCA; Detroit (MI); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off and 10 Paid Holidays

Medical, Dental, Vision, Life, and AD

Short-term/Long-term Disability and F

Job summary

The Boll Family YMCA in Detroit seeks a Business Office Manager to oversee the branch's financial operations, accounts payable/receivable, daily cash handling, and records management while ensuring accurate reporting and compliance with organization policies. This role requires strong leadership, supervisory experience, and proficiency in Microsoft Office and Google apps.

A degree in accounting or business is preferred; associates degree or equivalent is required, with emphasis on accuracy and

Qualifications

• Bachelor’s degree in accounting or business preferred; Associates degree or equivalent required.
• Strong mathematical and analytical ability; excellent organization skills.
• Experience with Microsoft Office Suite and Google applications.

Responsibilities

• Oversee all branch business office functions including accounts payable/receivable and daily cash balancing.
• Maintain confidential personnel and payroll records and oversee new hire paperwork.
• Balance petty cash, manage branch credit card distribution and usage, and ensure timely invoice payments.

Skills

Office administration

Cash handling

Customer service

Leadership

Education

Bachelor's degree preferred (accounting or business)

Associates degree or equivalent required

Tools

Microsoft Office

Google Apps

Job description

FIND A CAREER THAT MAKES A DIFFERENCE

WITH A JOB AT THE Y!

Now Hiring for Business Office Manager Boll Family YMCA

YMCA Employee Benefits

• FREE Family Membership & Discounted Access to Programs
• Flexible Scheduling
• Family-friendly Work Environment
• Employee Assistance Program & Retirement Plan

General Function

The Business Office Manager is responsible for all supervisory functions related to an effective business office and membership service operation including but not limited to – all business systems, document retention and accurate record keeping, managing office supply inventories, daily cash balancing and reconciliation, branch credit card distribution and reconciliation, accounts payable and accounts receivable liaison to the corporate office, Dayforce oversight, and membership and record management. The Business Office Manager is in regular communication with all Association Services Office departments, and oversees processing of volunteer and staff paperwork.

Education/Experience/Training/Certifications

• A Bachelor’s Degree in accounting or a business-related area preferred; Associates Degree or equivalent required; prior supervisory experience preferred.
• Strong mathematical and analytical ability is necessary; excellent organization skills required.
• Should have knowledge and experience with business office equipment such as PC’s, postage machines, copier/ printers.
• Experience and knowledge of Microsoft Office Suite and Google applications is required.
• Must be organized and detail-oriented, with leadership skills and an understanding of good business office practices and procedures.
• Ability to maintain confidential information and to work well with other staff members and key volunteers is required.
• Incumbent must possess initiative and be reliable and resourceful, flexible, courteous, and a good team worker.

Position Benefits

• Paid Time Off and10 Paid Holidays
• Medical, Dental, Vision, Life, and AD&D Insurance
• Short-term/Long-term Disability and Flexible Spending Accoun t

Job Duties & Responsibilities

• Oversee processing of all new hire paperwork. Maintain branch personnel records.
• Maintain confidential personnel files and verify all personnel paperwork as it is communicated to Association Services payroll
• Monitor, distribute and balance petty cash; secure and manage branch credit card distribution and usage
• Inform Welcome Center staff of all program updates, changes, and/or cancellations.
• Facilitate all business functions related to membership and program registrations with exceptional customer service and accuracy.
• Balance daily transactions, complete daily bank deposits, and prepare cashiers daily cash drawers
• Monitor the process of purchase orders and work with the Association Services Office to ensure timely payment of all invoices
• Serve as branch liaison to Association Services AR department; monitor program and membership receivables.
• Provide excellent customer service by assisting Welcome Center staff with telephone and in-person inquiries; answer telephones and give facility tours as requested; assist with program and membership sales and registration
• Attend Welcome Center staff meetings and assist with training Welcome Center staff
• Attend branch leadership staff meetings and work with other leadership staff on branch special events, open houses and member-focused events
• Assist the Member Engagement Team and complete follow-up calls for cancellation request.