Business Office Manager

Life Care Centers of America; Crossville (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading healthcare provider is seeking a Business Office Manager to oversee administrative and billing functions in a post-acute care facility. The role requires strong management skills, knowledge of healthcare regulations, and a commitment to outstanding customer service. This position offers individuals the opportunity to make significant decisions impacting patient care while ensuring compliance with all applicable laws and standards.

Qualifications

• Minimum associate’s degree or equivalent experience required.
• Two years of office management experience preferred.
• Knowledgeable in laws and regulations for post acute care facilities.

Responsibilities

• Direct overall administrative, billing, accounting, and payroll functions.
• Effectively manage bookkeeping and patient accounts.
• Recruit, train, and supervise business office staff.

Skills

Customer service

Integrity

Communication

Reasoning skills

Education

Associate’s degree or equivalent experience

Two (2) years of office management experience

One (1) year in post acute care or geriatric related field

Job description

Position Summary

The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• Minimum of an associate’s degree or equivalent experience
• Two (2) years of office management experience preferred
• One (1) year in post acute care or other geriatric related field preferred
  

Specific Job Requirements

• Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in the post acute care facility
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
• Maintain facility checkbook and reconcile checkbook regularly
• Manage and oversee patient accounts
• Recruit, select, hire, train, evaluate, counsel, and supervisor business office staff
• Effectively manage and operate within budget
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer