Business Office Manager

Communicare-Health-Services; Berea (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive wages

PTO plans

Life and disability plans

Medical, dental, vision

401(k) with employer match

Flexible Spending Accounts

Job summary

Berea Healthcare Center, part of CommuniCare Family of Companies, seeks a Business Office Manager to lead the center's billing, accounts receivable, and financial operations. You will supervise the BOM staff, manage admissions-related financial duties, and ensure accurate daily census validation and compliant processes.

Ideal candidates have supervisory experience, strong Medicare/Medicaid knowledge, and proficiency in Excel/Word within a healthcare finance environment.

Qualifications

• Minimum of High School diploma or GED equivalent.
• Prior supervisory experience and management training.
• Thorough understanding of Medicare, Medicaid, private insurance and managed care costing and analysis, personnel management, AR/collections, resident funds, AP, GL, and information systems.
• Ability to make independent decisions when warranted and interact professionally with staff, residents, families and agencies.
• Computer literate with Microsoft Office (Excel and Word).

Responsibilities

• Complete weekly BOM Admission Checklist and present weekly at morning stand up.
• Verify and tie out midnight census testing for validity and accuracy daily.
• Complete admission procedures in absence of Admissions Coordinator.
• Conduct weekly Medicaid pending/collection blitz meetings with facility staff.
• Supervise, organize, evaluate, and monitor business office support staff.
• Meet with residents and families on admission/discharge to discuss financial obligations.
• Coordinate tasks for timely and accurate billing and collections.

Skills

Medicare knowledge

Medicaid knowledge

Private Insurance

Managed Care costing

Personnel management

Accounts receivable

Accounts payable

General ledger

Management of information systems

Supervisory experience

Education

High School diploma or GED

Tools

Excel

Word

Job description

Job Address: 49 Sheldon Road Berea, OH 44017 Berea Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Business Office Manager to join our team.

Qualifications

Knowledge/Skills & Abilities Minimum of High School diploma or GED equivalent. Prior supervisory experience and management training. Must possess a thorough understanding of Medicare. Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems. Must have the ability to make independent decisions when circumstances warrant such action. Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public. Must be willing to seek out new methods and principles. Must be computer literate and have a working knowledge of Microsoft Office including but not limited to Excel and Word.

Job Duties & Responsibilities

• Complete weekly BOM Admission Checklist and present weekly at morning stand up to reduce exceptions
• Verify and tie out the midnight census testing for validity and accuracy on a daily basis
• Reference Policy Midnight Census
• Complete admission procedures in absence of Admissions Coordinator
• Conduct weekly Medicaid pending/collection blitz meeting with facility staff
• Reference Policies Collection Blitz and Medicaid Pending Log and Meetings
• Complete root cause analysis on accounts that contribute to bad debt then advise Executive Director regarding types of issues identified and proposed solutions
• Complete insurance forms per request
• Attend Utilization Review (UR) and/or PPS meeting as necessary
• Supervise, organize, evaluate, and monitor all business office support staff
• Meet with resident/responsible parties upon admission and discharge to discuss financial obligations
• Complete and coordinate tasks necessary for timely and accurate billing and collection
• Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care
• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards

Benefits

• competitive wages and PTO plans
• life and disability plans
• medical, dental, and vision coverage
• 401(k) with employer match
• Flexible Spending Accounts

About Us

Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional, person‑centered care as a national leader in post‑acute services for individuals with chronic or complex conditions. Today, our more than 105 skilled nursing and long‑term care facilities serve nearly 13,000 residents at any given time. To support our centers and ensure long‑term success and continuity of care, CommuniCare has developed integrated lines of business spanning the full continuum of care. These specialized solutions include chronic disease management, memory care, telehealth services, Medicare insurance plans, behavioral health programs, and comprehensive medical services. Together, they enable us to deliver sophisticated, coordinated, and transformative care beyond the walls of our facilities. Our mission, Serve with Pride, is evident in the quality and consistency residents, families, and community partners have come to expect and trust. With more than 14,000 employees serving communities across Ohio, Indiana, Virginia, and West Virginia, we are dedicated to improving the lives of our residents by placing extraordinary service above all else. We continue to raise the bar and innovate wherever possible to enhance quality of life—creating environments where residents feel at home, employees thrive, and families find comfort and confidence in the care we provide. Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post‑acute care for those that are chronically ill or have complex conditions. Our more than 150 skilled nursing, assisted living, and long‑term care facilities deliver sophisticated and transformative care to nearly 16,000 residents and patients at any given time. CommuniCare employs more than 19,000 employees across six states (Ohio, Indiana, Maryland, Virginia, West Virginia and Pennsylvania). As a family owned and operated company, family and heart are woven into every aspect of our continuum of care. Our mission, to serve with pride, is evident and a quality residents, families and community partners have come to expect and trust. Dedicated to improving the lives of seniors, we put extraordinary service above all else. We continue to raise the bar and innovate wherever possible to deliver a higher quality of life for those far beyond our facilities. Because of this, our facilities are a better place for residents to live, patients to stay, employees to work and families to heal.