Business Office Manager

First Atlantic Health Care; Bangor (ME); On-site; USD 49,000 - 60,000; Full time

Job summary

A leading healthcare provider in Bangor seeks a Business Office Manager to oversee financial operations including billing, payroll, and resident funds. This role promotes a supportive environment while ensuring compliance and efficient management of accounts. The position requires excellent communication skills and a genuine compassion for elderly residents.

Benefits

Flexible shifts

Tuition reimbursement

Full benefits for full-time employees

Employer-paid life insurance

Flexible savings accounts

Paid time off

401(k) retirement plan with employer contributions

Qualifications

• Experience in bookkeeping required.
• Proficiency with MS Office and financial systems desired.
• Genuine care for elderly and disabled individuals is essential.

Responsibilities

• Manage resident funds, billing, collections, and payroll.
• Support year-end audits and prepare monthly billing.
• Maintain organized records of admissions and discharges.

Skills

Customer service

Communication

Self-discipline

Patience

Education

Experience in bookkeeping

Tools

MS Office

Financial systems

Job description

The Ross Manor campus provides three levels of care for residents, including assisted living, skilled rehabilitation, and complete nursing care services. Owned by First Atlantic Healthcare, Ross Manor upholds the company's reputation for excellence in Long Term Care.

Business Office Manager Summary

As the Business Office Manager, you will support the facility by managing resident funds, billing, collections, accounts payable, and employee payroll and benefits. You will serve as a key contact for residents and staff.

Essential Job Functions:

• Maintain organized records of admissions, discharges, deaths, transfers, and daily census data.
• Explain financial responsibilities to residents and their families.
• Assist in the resident admission process, including explaining rates and collecting initial payments.
• Prepare and submit monthly billing for residents and insurance providers.
• Follow up on Medicaid, Medicare, and other insurance billings and payments.
• Manage accounts receivable and collections, pursuing overdue accounts diligently.
• Ensure proper documentation for third-party billing.
• Maintain financial records such as cash receipts, disbursements, accounts receivable/payable, payroll, and general ledger.
• Prepare reports as required by management and regulatory agencies.
• Support year-end audit and reimbursement activities.
• Reconcile and manage patient trust funds quarterly.
• Assist with onboarding new hires and bi-weekly payroll processing.

Office Manager Minimum Qualifications:

• Experience in bookkeeping.
• Proficiency with MS Office and financial systems.
• Excellent customer service and communication skills.
• Strong self-discipline and patience.
• Motivated and capable of managing workload independently.
• Genuine care for elderly and disabled individuals in a nursing facility.

We offer flexible shifts and support work-life balance. Benefits include:

• Flexible shifts
• Tuition reimbursement
• Full benefits for full-time employees: medical, dental, vision, disability
• Employer-paid life insurance
• Flexible savings accounts (medical & dependent care)
• Paid time off
• 401(k) retirement plan with employer contributions