Business Office Coordinator

Affinity Hospice Management LLC; Town of Florida (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Affinity Hospice Management LLC in New York seeks an HR and Business Office Coordinator to support onboarding, credentialing, and regulatory compliance for our hospice team. You will manage employee records and assist with payroll data, timekeeping, and vendor communications, all while maintaining confidentiality.

The role blends HR administration with business office duties to ensure smooth daily operations and survey readiness across the agency.

Qualifications

• Associate degree required; bachelor’s preferred in HR or related field.
• Minimum 2 years HR administration or healthcare office support preferred.
• Experience in hospice, home health, or healthcare setting strongly preferred.

Responsibilities

• Coordinate onboarding, prepare new hire packets, verify eligibility, track pre-employment requirements, and schedule orientation.
• Maintain audit-ready employee files, track licenses/certifications, ensure regulatory compliance.
• Assist with HR documentation processing, benefits paperwork, and HR reporting.
• Prepare documentation for surveys and support HR/QA activities.
• Assist business office with payroll data collection, timekeeping review, vendor communication, and general office support.
• Support front-office workflow and maintain records systems to ensure efficient daily operations.

Skills

HR onboarding

Documentation

Confidentiality

Attention to detail

Microsoft Office

HR/payroll systems

Education

Associate degree in HR/related field

Bachelor’s degree preferred in HR/Business Administration

Tools

HR/payroll software

Job description

Position Summary

The HR and Business Office Coordinator supports human resources functions, onboarding, personnel file compliance, and business office operations for the hospice agency. This role ensures employee documentation, credentialing, and administrative processes meet regulatory standards including CHAP, Medicare Conditions of Participation, and state licensing requirements. The position also assists with business office workflows, payroll support, and general administrative coordination.

Key Responsibilities

• Employee Onboarding & Orientation

  Coordinate onboarding, prepare new hire packets, verify employment eligibility, track pre-employment requirements, and schedule orientation sessions.

• Personnel File Compliance & Credential Tracking

  Maintain audit-ready employee files, track license and certification expirations, and ensure compliance with regulatory standards.

• HR Administrative Support

  Assist with employee status changes, HR documentation processing, benefits paperwork, and HR reporting support.

• Survey & Regulatory Readiness

  Maintain HR compliance binders, prepare documentation for surveys, and support HR-related QAPI activities.

• Business Office Support

  Assist BOM with administrative operations, payroll data collection, timekeeping review, supply coordination, vendor communication, and general office support.

• Office Operations Coordination

  Support front-office workflow, maintain records systems, assist with scheduling logistics, and help ensure efficient daily office operations.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Qualifications

Associate degree required; Bachelor’s degree preferred in HR, Business Administration, or related field.

Minimum 2 years experience in HR administration or healthcare office support preferred.

Experience in hospice, home health, or healthcare setting strongly preferred.

Knowledge & Skills

• Strong knowledge of HR documentation and onboarding processes
• Understanding of healthcare credentialing requirements preferred
• Excellent organizational and record-keeping skills
• Ability to maintain strict confidentiality
• Strong attention to detail and compliance focus
• Proficiency in Microsoft Office and HR/payroll systems