Business Office Coordinator

Aviata Health Group; Pensacola (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Supportive team environment

Opportunities for growth and developm

Competitive compensation and benefits

Job summary

Aviata Health Group seeks a detail-oriented Business Office Coordinator to support the financial and administrative operations at our Pensacola center, focusing on accurate billing and regulatory compliance.

You will manage resident trust funds, insurance payments, census reporting, and payer communications, requiring strong organization, communication, and the ability to multitask in a fast-paced healthcare setting.

Qualifications

• Experience in healthcare business office, billing, or admin support preferred.
• Knowledge of Medicaid, Medicare, and insurance processes a plus.
• Excellent organizational and reconciliation abilities with attention to detail.
• Strong communication and interpersonal skills; able to work with residents, families, vendors.

Responsibilities

• Manage and reconcile Resident Trust Funds
• Oversee resident/patient insurance premium payments for center-managed income
• Manage census entry, reporting, and reconciliation
• Participate in IDT Utilization Review processes and reporting for upcoming LTC conversions and potential payer issues
• Manage the collection and flow of Medical Pending documentation
• Assist with Medicaid Pending payer discussions and upcoming conversions
• Submit and obtain required Level of Care documentation for Medicaid Pending cases
• Apply for disability and Representative Payee status on behalf of residents/patients as needed
• Ensure timely completion and submission of annual Representative Payee reporting to Social Security
• Ensure all LTC Medicaid-eligible residents receive entitled Personal Needs Allowance (PNA) from the State and Social Security
• Assist with private collections and payment follow-up
• Manage the flow of payer and billing information between the center and billing office
• Manage, reconcile, and replenish facility petty cash
• Process vendor payment requests
• Complete AHCA Nursing Home Utilization Reporting, including monthly inpatient census days
• Apply for Medicare Part B and Part D on behalf of residents/patients as needed
• Assist residents, families, and vendors with payment-related concerns
• Manage disenrollment’s and ensure proper documentation and follow-through

Skills

Organizational skills

Reconciliation skills

Communication skills

Multitasking

Tools

Microsoft Office

Healthcare systems

Job description

Aviata at University Hills

Address: 10040 Hillview Drive, Pensacola, FL 32514

Aviata Health Group is seeking a detail-oriented and organized Business Office Coordinator to support the financial and administrative operations of our center. This role is essential in ensuring accurate billing, resident fund management, and compliance with regulatory requirements while providing excellent support to residents, families, and vendors.

Key Responsibilities

• Manage and reconcile Resident Trust Funds
• Oversee resident/patient insurance premium payments for center-managed income
• Manage census entry, reporting, and reconciliation
• Participate in IDT Utilization Review processes and reporting for upcoming LTC conversions and potential payer issues
• Manage the collection and flow of Medical Pending documentation
• Assist with Medicaid Pending payer discussions and upcoming conversions
• Submit and obtain required Level of Care documentation for Medicaid Pending cases
• Apply for disability and Representative Payee status on behalf of residents/patients as needed
• Ensure timely completion and submission of annual Representative Payee reporting to Social Security
• Ensure all LTC Medicaid-eligible residents receive entitled Personal Needs Allowance (PNA) from the State and Social Security
• Assist with private collections and payment follow-up
• Manage the flow of payer and billing information between the center and billing office
• Manage, reconcile, and replenish facility petty cash
• Process vendor payment requests
• Complete AHCA Nursing Home Utilization Reporting, including monthly inpatient census days
• Apply for Medicare Part B and Part D on behalf of residents/patients as needed
• Assist residents, families, and vendors with payment-related concerns
• Manage disenrollment’s and ensure proper documentation and follow-through

Qualifications

• Previous experience in healthcare business office, billing, or administrative support preferred
• Knowledge of Medicaid, Medicare, and insurance processes is a plus
• Strong organizational and reconciliation skills with attention to detail
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office and healthcare systems preferred

Why Join Aviata Health Group

• Supportive team environment
• Opportunities for growth and development
• Competitive compensation and benefits

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Aviata Health Group participates in background screenings provided by AHCA.